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Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
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Work with servers and other FOH staff to ensure proper table maintenance at all times, including wiping and resetting tables between courses, providing prompt water service, removing unused service items, and packaging leftover food.
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Relay customer feedback or specific requests to the kitchen or serving staff, ensuring effective communication between all team members. The Server Assistant is a crucial member of the restaurant's service team, responsible for assisting the servers at all times delivering food and drink orders to customers seated and bussing and cleaning tables as guest finish eating.
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Collaborate with other restaurant servers, kitchen and bar staff. Perform opening, closing, cleaning, and side work duties, as assigned and ensure all equipment and workspaces are clean, sanitized, organized, and functioning.
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All servers will work closely with other wait staff and the kitchen to ensure the restaurant is operated efficiently. Under the direction of our Managers and The Sylvia's Way Standards, the Server is responsible for serving our guests by providing great customer service, taking orders, delivering food, and answering any questions regarding the menu.
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Work cooperatively with all front of house, back of house, hotel and theater staff to maintain a positive work environment at all times. We are looking for full or part time servers to join our current staff, who can contribute that positive energy necessary to reach our goal of true hospitality for every guest, performer and member of our team.
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Responsible for completing pre-service and post-service duties with team members including, but not limited to preparing the dining room for service and having seamless communication with both FOH and BOH staff to ensure a successful service.
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A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff.
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Ability to effectively communicate with FOH team, Managers and BOH staff. Actively mobilize busser/runner team to fulfill all steps of service while focusing on guest needs. Complete all opening, transition, and closing responsibilities; complete side work assignments.
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Casa Nela offers great benefits for our FOH staff including: Medical/Dental and Vision Insurance (for full time employees), 401K Retirement Plan (for eligible employees), Transit Benefit Program, an Employee Dining Program, Referral Bonus Program, and opportunities for growth within our organization.
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Complete all closing duties including a financial checkout, closing sidework, general cleaning projects, and any additional tasks assigned by leadership. Observe all safety procedures, including following Hogsalt protocol for food allergies and dietary restrictions.
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Be accessible to all staff and guests to answer any service and beverage related questions. Follow service steps based on our training manual and assist in communicating same to all staff who handle or serve food and beverages.
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