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Production/EquipmentYou'll discover ways to maximize efficiency in daily doughnut-making, and you'll understand quality control procedures and coordinate production schedules to meet guest satisfaction.
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NY ONLY: Subject to any legally required accommodations and applicable state or local law, Krispy Kreme requires all employees in NYC to be fully vaccinated against COVID-19 as a condition of hire.
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You'll discover ways to maximize efficiency in daily doughnut-making, and you'll understand quality control procedures and coordinate production schedules to meet guest satisfaction. Subject to any legally required accommodations and applicable state or local law, Krispy Kreme requires all employees in NYC to be fully vaccinated against COVID-19 as a condition of hire.
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Assistant Managers serve as a role model to team members and other Krispy Kremers. Assistant Managers have a special role in making sure every guest is fully satisfied not only with our doughnuts, but with their overall experience in the shops.
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You'll also ensure all our products are up to the highest standard- the Krispy Kreme standard. Assist the General Manager in managing income and expense budgets (Accounts Payable/Receivable) and reporting sales and other important information.
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This role will involve carrying and lifting boxes, decorating and packing doughnuts, sweeping or mopping, communicating with customers and fellow Krispy Kremers, filing orders and using the phone. You'll work alongside the General Manager to achieve business plan objectives and profitability, and you'll help lead sales, which can include Hot Light times, retail sales, fundraising and suggestive selling.
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You will know how to handle difficult situations with customers and other matters in the shop in a professional and humble way. You love the idea of bringing joy to others. Shoes, floors, overall cleanliness is always a top priority.
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You will support and inspire team members, along with helping them realize their full potential. You'll help the General Manager in recruiting, hiring, training, and all other needs, and you'll supervise shifts and demonstrate leadership.
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You'll maintain shop organization, answer the phone, and communicate with our Support Center teams when needed. We want all our customers to be happy with their experience in every one of our shops! This role also helps in developing business skills to potentially become a General Manager someday.
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You'll get to know our equipment well by inspecting it and finding any issues that need fixing. You have a high school diploma or equivalent, you're experienced in sales, customer service, and managing others, you can communicate with others well, and you're friendly and approachable.
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