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Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
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Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site. Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
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Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings. Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe.
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Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
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Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation. Practice and continue to develop and improve sales script and presentation.
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Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport. Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
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Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales.
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Assure complete and accurate processing of documents pertaining to sales. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
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Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
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Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
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Job Specific Computer Skills - Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology). Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
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Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law. Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
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