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Sr. Director Program Management and Customer Support. Manage the Customer Support and Services practice to become a world-class organization serving our customers, establish KPI's and other customer service metrics and help set the vision for its evolution and transformation towards continuous improvement.
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Requirements Active Hearing Instrument Specialist or Audiologist (AuD) License Has been customer-facing, with experience fitting hearing aids Confident, personable, adaptable, and sharp Passionate about helping others, leads with empathy Able to leverage technology Benefits Competitive pay structure, annual commission potential 100K+ Work-life balance, normal business hours Continuous training, development, and support Brand recognition – we’re at the top of our industry.
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Customer Engagements: Ensures support to the Sales organizations during the technical meetings, workshops, product presentations and negotiations with customers and provides technical support and clarification as needed.
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Support Global Head Marine Claims in the identification and reporting of Inland Marine claim trends, lessons learned & risk management opportunities and to share with relevant Inland Marine stakeholders (to include Claims, Underwriting, Actuarial, Finance, Risk Management.
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Conduct LCAs to support customer engagement and sales team efforts. Develop and assess the viability of strategies to support conservation, increase usage of renewable resources, improve efficiency, or reduce energy costs or wasteful output.
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The Field Safety Managers’ purpose is to support the project safety manager, project management, field operations, and commissioning teams in achieving the objective of eliminating injuries, illnesses, and general liability claims.
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The ideal candidate will have experience in the communications service provider OR Hi Tech sector with understanding of any of various functions within including customer relationship management (CRM), CPQ, customer care operations, Service Operations, ERP and supply chain.
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The Scale Operator should possess knowledge of metals identification and grading according to ISRI specifications, as well as the delivery of exceptional customer service. The Scale Operator is responsible to support the Company's Internal Control process which includes understanding, communicating and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures and controls to better relate to the business.
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The Field Service Representative (FSR) is the primary contact for Varian Medical Systems (VMS) customer service and repair needs ensuring that our customers’ equipment operates efficiently at all times.
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The Customer Success Manager has primary responsibility for the overall success of the post-implementation support and service of customers in CSO. Success metrics include customer operational KPIs, customer’s willingness to provide references, effective and efficient use of internal resources, and ensuring consistent, high-quality support and service is provided by all members of the Manhattan support team(s.
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You will build relationships and foster two-way knowledge sharing to build a 360 degree view of the customer related to your initiative with other insights teams such as Customer Research, Competitive Intelligence, Analytics, CX Voice of Customer, Experience/UX Research, and Support Insights.
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Prepare forestry trimming requests, facilitating permit and Right-of-Way acquisition, and customer advocacy such as acquiring easementsManage scope, schedule and budget of work assignedReview engineering design packages with clientsPerform functional tasks, planning, and/or customer follow-upPerform scope analysis of work assigned and maintain schedule adherence in support of client priorities.
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Basic PC skills (including MS Office) and the ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools. Minimum of two years of FHA loan origination experience (loan processor, underwriter, loan officer) plus an additional year of customer service or contact center experience, OR at least three years of loan origination experience working with conventional loans and /or other government-backed loans (FHA, USDA, VA.
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Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
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Newell Brands is seeking a Senior Financial Analyst to support our Outdoor & Recreation brands (Coleman®, Contigo®, and Marmot®). The Financial Analyst works cross functionally with Brand Management, Customer Strategy & Planning and Sales teams on innovation, activation, and commercialization activities to drive profitable growth.
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