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Experience with using a help desk ticketing system (such as Atlassian JIRA) for recording details of work performed and details for future use. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions.
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The program provides a range of IT services, including help desk, deskside support, Windows engineering and maintenance, managed print services, ITSM, Account Management Services, Cybersecurity, Cloud technologies and other IT services.
$150Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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GICSP; GSEC; Security+ CE; CND; or SSCP.● Security Clearance Level: TS/SCI w/Poly● Location: On Customer Site● ProvidesTier 1 (Help Desk) and Tier 2 (Escalation) problem identification,diagnosis and resolution of problems.
$148,032 - $200,277 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Help Desk Administrator position reports to the Manager of Information Technology. The responsibilities of the Help Desk Administrator include, but are not limited to, the below.
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The IT Help Desk Administrator will be responsible for our Help Desk ticketing system, following up and closing tickets for both remote and on-site users, resolving user issues and pro-actively working to prevent issues before they affect Users.
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Triage customer support calls, providing Tier 1 help desk support and Tier 2 escalation. This position is maintained at a single on-site work location. Requires system administrator experience in performing triage on system problems, resolving the system.
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DT Professional Services is seeking a Database Administrator (Journeyman Level) to join the EW team on-site at Point Mugu, CA! Work with Fleet Help Desk support team to define and integrate emergent Fleet needs with the scheduled tasking of the labs.
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This program delivers full life-cycle engineering support for all system elements including Development (hardware, software and networks), Systems and Security Engineering (Integration, testing and Deployment), Sustainment (Logistics, and field support), Network Operations Center (NOC)/Help Desk, and Government user training support for user community.
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The Associate Application Administrator will support local end-users and if required, will provide services to other locations within the region – remote and on-site. Update IT management up to date on progress at supported site(s.
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2-3 years of experience in developing root cause analysis documentation or developing instructional guides on how to install/configure access control hardware. Applicants for this position may be required to obtain or provide proof of flu shots or of other vaccinations depending on customer requirements and nature of the position or demonstrate a valid basis for exception.
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On-site administrator for business systems software, business applications, hardware, configurations, servers, system backups, telecommunications, phone system configuration and programming with the focus on: General administration and maintenance.
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The LMS Administrator executes tasks in the LMS such as adding or modifying course / offering creation, roster processing, running reports, answering help desk inquiries, and other various data entry and/or data updates.
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This is a full-time, benefitted position to work on-site at our pharmaceutical customer's location, Monday - Friday, in West Point, PA. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change.
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Providing help desk support to on-site Navy DoD civilians and military personnel regarding use of TNT/TMPC enterprise computing environment. Primary responsibilities are in the areas of Systems Administration, Cybersecurity/Information Assurance, and Site Support/Help Desk Support.
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Respond to help desk requests and provide end-user support on a timely basis. Update help-desk documentation following resolution of problems. Develop new or improve existing processes & solutions, document, and train users to improve IFS ERP adoption and support users on applications issues in accordance with the mission, vision, and values of the organization.
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on site help desk jobs Title: administrator in Warner-robins, Georgia
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