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Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service. The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience.
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POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations.
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The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations.
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Serve as primary customer service provider at the front end and liaison between customers and management. Prior retail sales, cashier, or customer-focused experience preferred.
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Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays.
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You will play a key role in enhancing the customer experience, ensuring customer satisfaction, and supporting overall store operations. - Previous customer service experience preferred.
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Candidates must have 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization and be able to work a flexible schedule; including early mornings, nights, weekends, holidaysand required travel, as needed.
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Sales experience, knowledge of product pricing, purchasing, account management, warehousing, transportation, safety, business development, customer service and support. Develops, builds and enhances relations with account buyers as well as with inventory planning, replenishment, supply chain management, store operations, marketing, and category management planningVarying levels of travel on behalf of the company is part of the requirement for this role.
Full-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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Continuously strives to improve Customer Satisfaction Index (CSI) by providing high quality customer service. The Assistant Store Manager is responsible for managing the daily operations of the store which may include sales, administrative, and financial tasks.
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The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability.
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Assistant Manager - As an Assistant Manager, you will be responsible to understand all aspects of store operations, including visual merchandising, asset protection, and expense control, as well as ensuring everything is done with client top of mind.
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Under the leadership of the Store Manager, directly leads the Support Lead, Lead Cashier(s) (if applicable) and associates of the store while the Manager on Duty. The Customer Experience Manager (CEM) is responsible to "Wow the Customer", front end operations, cash management, cleanliness, safety and driving sales.
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If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great customer experience and maximum profitability.
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The Store Operations Lead is responsible for assisting the Store manager in running day-to-day sales and operations while meeting excellent customer service standards and providing leadership to your team to ensure the desired results are achieved.
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customer service store operations experience jobs in Marietta, GA
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