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Build new capabilities leveraging the Anaplan system to support strategic initiatives, evolving business processes, and continuous improvement in inventory performance (WOS, service level, excess.
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The Contractor shall provide hardware support via the CDC Service Manager ticket system. Each ticket has a system generated Service Level Agreement (SLA) that is determined by the type of work.
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Essential day 1 functional processes include, but are not limited to, onboarding and electronic I-9, HR and Self-Service, Employee and Manager Support Center, Performance Management, Applicant Tracking, Benefits Administration, Affordable Care Act (ACA), Compliance Tracking, Leave of Absence Administration (LOA), and Absence Tracking and Accrual.
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In addition, the Executive Director II, Infrastructure and Operations establishes processes and procedures governing service level agreements, up-time metrics, and incident/problem management; creates continuity of technical services across all IT support and ensures the infrastructure can meet the goals and objectives of the District as well as scale to meet the growing demand for the use of technology in education.
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Knowledge of end-user system design, user interface/acceptance testing, user training, system support, and Agile Principles (SCRUM) Ensure that all appropriate resources, including external vendors and partners, are engaged throughout the project and that the proper hand-offs occur with the technical support team, Help Desk, and assigned business unit(s.
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As a Support Tech you will provide technical assistance and customer service to support to providers, end users, and patients that are related to electronic medical record (EMR) applications.
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Collaborate with Technical Sales managers on platform production projects, offering valuable support throughout the entire lifecycle. Develop, review, update, and modify PLC, Motion, and HMI code to enhance system functionality.
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Job Description :Job SummaryThis position performs duties and tasks to support full systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.
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Remotely perform service work by providing telephone, remote technical support, and remote diagnostics to external healthcare customers in order to resolve customer equipment issues and initiate escalation, if appropriate.
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Functions as a technical expert for GSOC ITSM platform; manage testing and release of a full range configuration changes; Perform system patching to maintain an up-to-date and secure environment; Use the ITSM platform to support asset management, change management, network management, incident management, and contract management programs.
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Provides high value customer service support on day-to-day items to Visa Clients and internal staff to ensure customer expectations are exceeded, advocate on behalf of the clientsProvide insight and input within cross functional Visa organizations for new or changing products and services which may impact clientsAct as liaison for the client, provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
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Use Salesforce.com for case management and ERP system - Profit 21Phone support. Opportunity for advancement into technical sales in 1-3 years and outside sales after that. Opportunity for advancement into technical sales in 1-3 years and outside sales after that.
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Onboarding & Activate - Order Processing & Storage Service & Support - Technical Care, Mobility Core, Messaging Core Close & Separate - Subscriber Management Billing - Billing Care, Collections, Invoicing, Revenue Management, Usage Rating & Bill Events.
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Perform Steady state analysis and support in performing EMTP analysis, power system analysis for systems such as load flow, short circuit, protective relay coordination, arc flash, EMTP analysis for filter switching, insulation coordination, RC element sizing.
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Emory College is actively seeking a dynamic and experienced Linux System Administrator to spearhead technical solutions for our high-performance computing (HPC) cluster platform and service.
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technical support system service jobs in Georgia, GA
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