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Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus. Support sales floor, fitting room, cash wrap, back of house, as required.
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Support sales floor, fitting room, check out, and back of house processes, as required. Leverage omni channel offerings to deliver a frictionless customer experience. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer.
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In this role, you will engage and connect with our customers by providing excellent customer service. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
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Focused on upholding Macy’s dedication to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
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The Retail Store Sales Associate will do this by maintaining outstanding customer service, generating revenue through helpful product knowledge, housekeeping, merchandising, signing, pricing, POS operations, and loss prevention in adherence with all company policies and procedures.
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As a Cosmetic Sales colleague, also known as a Beauty Advisor, your focus is to support the Beauty needs of our customers to drive sales. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
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Prior retail sales, cashier, or customer-focused experience preferred. Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.
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Take an all-hands-on-deck approach to support the team across the store. Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
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All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
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Experience in a customer-facing sales environment preferred. We believe its a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether thats introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run.
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Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration. Exchange and verifies job related information to provide support. Able to handle customer interactions and potential issues/concerns courteously and professionally.
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The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities.
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We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws.
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