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The retail sales associate position handles a number of responsibilities including customer service, item management, merchandising, and point-of-sale management.
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Position requires moving around for periods of 2-4 hours without a rest break task sequencing, and using point-of-sale computers. We believe its a privilege to serve and remain committed to delivering unmatched service and support when outfitting customers in everything they need to have a successful run, whether thats introducing them to their new favorite running shoes, socks, or gear, or inviting them to our next training program run.
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The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
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Other tasks will include accepting orders, entering orders in to the HBH Point of Sale system, submitting orders on a timely basis for fulfillment, creating and maintaining prospecting lists, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis.
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Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, using available tools and resources while meeting Kohl's brand standards.
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The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.
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They handle the sales transactions at the point of sale in an efficient, friendly, and accurate manner. - Assist in maintaining the sales floor, including restocking of products and merchandising.
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Process customer transactions in the Point of Sale system, including sales, returns, and exchanges in accordance with authorized procedures. The Retail Sales Associate is responsible for enhancing the experience of customers and driving profitable sales by providing proactive consultative sales assistance and support to the customer, achieving department standards and goals, and performing sales-support activities to maintain a clean, in-stock, orderly, and well-merchandised sales floor for conducting sales activities.
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