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Familiarity with customer support software and tools, such as CRM systems, help desk software, and analytics tools. Minimum of 3 years of experience in customer support leadership, experience in SaaS a plus.
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Machinery Customer Support Manager/HYBRID. The Machinery Customer Support Manager is responsible for overseeing all aspects of customer support, ensuring exceptional service and maintaining high customer satisfaction levels.
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This is an incredible opportunity to do significant work by providing extraordinary support in the unique Chick-fil-A way, and our founder Truett Cathy said it best: "In the food business, it only takes one mistake, one rude Team Member or one bad sandwich to lose a customer.
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Donation/Production Support Keep the showroom clean and orderlySort, price and stage donated merchandiseMerchandise shelves, counters, or tablesProtect the assets of the Store and report problems to the manager on duty or the Operations ManagerMaintain a safe and clean store environment by routinely confirming all aisles are free of carts, products, fixtures, etc.
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At Hapag-Lloyd, we will support the further development of your skills in our culturally diverse, stimulating environment as you help us grow our customer base. As the Manager of Business Systems Vendor and Customer Service EDI/API, you will provide effective, reliable support for systems users.
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Our Application Support Analyst will serve as the first level of engagement for clients and troubleshoot unexpected results and error messages within the application. The Application Support Analyst will need to have great communication skills along with effective decision making to help our clients resolve issues.
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AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.
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Work directly with an onshore/offshore IT support team responsible for operational performance of cloud-based data systems: Snowflake, Kafka, Airflow, AWS/S3, Lambda, CDAP, Tableau, etc. System Support Analyst Senior of Cloud Data Platform provides on-going support of critical data warehousing and reporting systems in an AWS-based environment.
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IT Help Desk Support Specialist Key Responsibilities Triage and Manage Incidents: Efficiently triage and prioritize incidents and service requests using ServiceNow. User Interaction: Provide daily assistance to walk-in users and remote users, helping them assess and resolve their IT issues.
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Minimum of 5 years' overall customer facing experience ideally providing enterprise-level technical support and advanced troubleshooting methodologies on Veritas NetBackup and Appliances or other BUR tools.
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OneTrust is seeking a Customer Support Engineer to join our professional services team. Actively and autonomously manage a varied workload of customer support cases, keeping customers regularly updated on progress.
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Focus will be in a professional field such as Communications, Marketing, Customer Service, Academic Administration, Event Management, Procurement, etc. Academic background and/or domain knowledge to support 2 Barcelona courses.
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Become familiar with IT Systems Engineering and IT Support Procedures. Assist Sr. Manager, Technology Experience in preparing Ticket Status reports to review during weekly IT Support Team standups.
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The Health Science Advisor will report directly to the respective Ecosystem Lead, coordinating with cross-functional colleagues in Medical (CSSs), Market Access (HSAMs), and Patient Support (PELs) under appropriate guardrails.
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Purpose Built supports 25 Network Members with pro-bono services, including one-on-one coaching and strategy support, a robust Community of Practice, racial equity programming, policy support, fundraising, and more.
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customer support jobs Title: medical Company: Hilti in Atlanta, GA
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