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Previous mechanical problem-solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience) in a military environment and/or industries related to food service, laundry, housekeeping, hospitality and/or pool and spa.
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Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program.
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Understanding of problem-solving methods such as SWOT Analysis, Lean implementations, Six Sigma operational and Visual Management standards preferred. Lead a customer-centric team of Mobile/Service Technicians, Service Advisors, and Parts Advisors.
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Use your problem-solving skills to conduct preventative and corrective maintenance on laundries and dish machines, dispensing equipment, and systems. Leverage tools and technology (including tablet and mobile phone apps) to conduct service visits and recommend unique programs and solutions to customers.
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Conflict Resolution and Escalation Management : Serve as the point of escalation for complex customer issues or complaints, demonstrating problem-solving leadership to achieve resolutions that align with company values and customer satisfaction goals.
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1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client satisfaction. Advanced multi-tasking, problem solving and organizational skills.
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Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
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Those with experience in the following categories tend to do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, campaign management, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.
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Technical skills require outstanding customer support capabilities together with problem solving, troubleshooting, and debugging expertise. Troubleshoot client-side issues/experiences for Office products where issue may be with service or protocols from Office platform.
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Excellent communication skills, problem-solving abilities, and a customer-centric approach are essential for success in this role. We are seeking a dedicated and enthusiastic Customer Service Representative to join our team.
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What Skills You Will Use in This RoleAdaptability, Computer Literacy, Customer Service, Detail-Oriented, Group Problem Solving, Interpersonal Communication, Self-Starter, Teamwork, Working Independently, Written CommunicationPrimary Job Location:Atlanta District/COEAdditional Locations (if applicable):Job Title:Customer Service Technician ICompany:AgilitiLocation City:NorcrossLocation State:Georgia.
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The ideal candidate will possess a strong background in litigation with a focus on labor and employment law, have exceptionally strong analytical, problem-solving, and research skills, and be able to work independently and collaboratively.
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The Intelligent Citizen Services (ICS) Customer Service Representative will leverage call center experience, customer service skills, problem solving, and attention to detail to deliver a positive customer experience.
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