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This critical role will oversee multiple functional areas including the technical support call center, incident management, sustaining software and engineering teams, remote monitoring and diagnostics, infrastructure services and customer contract administration.
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In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
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Prior customer service experience is desirable, preferably in a call-center environment handling inbound calls, e-mail, and chat. Customer service experience is desired - Call center experience is ideal.
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3+ years of deep functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management.
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Right by Right PurposeWe are committed to shaping careers and have immediate openings for Remote Customer Service Representatives in our Call Center. Job title:Remote Customer Service Representative (Healthcare.
Full-timeRemoteExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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As a Call Center Representative, you will ensure a memorable customer service experience by determining the caller’s needs and help them with their inquiries. Answering customer requests or inquiries in a high-volume, inbound Call Center setting.
$17.2 an hourFull-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Customer Service, Call Center, Customer Service Representative, Customer Support, Work From Home Atlanta, Georgia. As a Representative in a Credit & Collections Call Center, youll take a lead in keeping our customers connected.
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Experience in Customer Service Call Center Environment. Experience in customer service software, including but not limited to Help Scout, Zendesk, and Atlassian.
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Call center or customer service experience. In this multi-faceted role, you’ll be trained to address a broad range of customer service call types including, collections, retention, sales channel coordination, billing and adjustments and advanced technical support.
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The Call Center Customer Service Account Specialist's work is creative, exciting, and different every day. Work in a call center environment that requires 100% phone-based customer interaction.
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Background in high-volume customer service leadership or call center operations. We're looking for a leader who has a track record of driving exceptional results in a customer-centric call center environment.
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Minimum of 2 years of customer service within a call center, loan servicing, or quality monitoring environment. Assists CSR’s with the handling of more difficult accounts and fields their customer service related questions.
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The Senior Customer Care Specialist services customers by answering inquiries; resolving problems; fulfilling requests in a call center environment to ensure timely answering of customer calls and inquiries.
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Prior experience in a call center customer service role. We are inviting applications for a Customer Service Representative role in the non-profit industry located in Atlanta, Georgia.
$17.5 - $18 an hourExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Receives and refers customer inquiries, commendations and complaints to the Customer Service Center, BreezeCard inquiries to the Breeze Card Service call center and paratransit inquiries to the Paratransit Reservations call center.
Part-timeExpandApply NowActive JobUpdated 2 days ago
call center service jobs Title: customer in Atlanta, GA
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