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Oversee revenue cycle activities to achieve benchmarks related to posting dates, reconciliation, posting accuracy, ERA/EFT (Electronic Remittance Advice/Electronic Funds Transfer) percentages, and payment variances.
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Product Director You will face exciting product management opportunities as you collaborate with Product, Implementations, Client Services, and Sales organizations, to enhance Fiserv’s value proposition for our industry-leading payment processing solutions, ultimately driving a differentiated cardholder user experience.
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From dealing with complex customer issues to posting payments, you will balance the needs of our customers with meeting the metrics and expectations of your position. Educate customers regarding their account, finance charges accruals, late fees, credit reporting, payment options and account management options all while annotating accounts in inter-company systems to document all interactions.
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This role encompasses the supervision of crucial areas such as Credentialing, Demographics, Coding, Charge Entry, Payment Applications, and Accounts Receivable & Patient Financial Services. Manage revenue cycle activities to attain performance benchmarks related to credentialing, charge capture optimization, claim rejection & denial rates, DSO (Days Sales Outstanding), and overall collections.
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Merchant Payment Processing – authorizations at either point-of-sale or Card-Not-Present (eCommerce/digital), clearing & settlement systems, merchant on-boarding, merchant reporting, fraud/security analytics.
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Research and perform account maintenance for internal and external inquiries related to payment applications (including reversal of payments, posting payments, and write-offs) Title Accounting Specialist – Payment Applications (AR Specialist - Cash Apps.
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Summary Payment Application Specialist is providing customer service to internal and external customers by resolving unapplied payments through direct outreach to the customers to obtain remittances, or directly responding to inquiries from the customers and internal departments.
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Research and perform account maintenance for internal and external inquiries related to payment applications, including the reversal of payments, posting payments, and write-offs. The Payment Application Specialist is responsible for providing exceptional customer service to both internal and external stakeholders.
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