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Hybrid/Local MS Dynamics 365 Solutions Architect with plugins, workflows, scripts, Customer Service/Sales/Marketing/Finance/Operations modules, PowerApps/BI/Automate, Azure. Experience with Dynamics 365 modules such as Customer Service, Sales, Marketing, Finance, and Operations.
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As our customers' first point of contact, you are the friendly voice of Chick-fil-A, providing outstanding Customer service, troubleshooting, and technical support. Uses Customer Service competencies to actively listen, effectively communicate, solve problems, show empathy, and work efficiently in different systems and support channels.
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The Energy and Technical Services Manager will support OSR leadership on all operational engagements related to energy management while ensuring efficient utility data operations and excellent customer service internally and externally largely focused on utility data collection and reporting.
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Experience in technical customer support or 24/7 NOC in the high-tech industry. The Technical Support matrix manages our biggest client’s production technical issues, provides technical support, resolves merchant service inquiries, or offers additional forms of real-time problem-solving while coordinating requirements in cross-company collaborations.
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In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment.
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Requirements hvac system, hvac controls, epa certified, mechanical knowledge, mechanical systems, remote troubleshooting, commercial equipment installations, commercial equipment repairs and maintenance, general maintenance, excellent leadership skills, customer service, technical support, electrical works.
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Technicians are responsible for after-sales service support, perform technical work, provide technical support and deliver excellent customer service in North America to inspect, diagnose, troubleshoot, analyze, repair or overhaul rental equipment, especially AWP(MEWP.
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Each FSR operates in a designated field service territory and represents VMS. This requires a high level of professional communication with their team, customers, management, sales, and other technical support.
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Proven experience in a customer support role, preferably in an IT service desk environment. Provide basic IT training and support to end users on company systems, software applications, and best practices to ensure a high level of service.
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Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries.
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The Product Owner will work off the team’s product roadmap to deliver business value, managing all aspects of developing a foundational back-end system to support the employee-to-customer user experience and design, and improve employee (, Back office, Flight Attendant, Reservation Specialist) and customer satisfaction.
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Participate in rate and cost of service studies, support budget development and use goals making recommendations as appropriate; directs and participates in field analysis of equipment operations and efficiencies, and applies data gained to studies and recommendations.
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Provides high value customer service support on day-to-day items to Visa Clients and internal staff to ensure customer expectations are exceeded, advocate on behalf of the clientsProvide insight and input within cross functional Visa organizations for new or changing products and services which may impact clientsAct as liaison for the client, provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
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Preferred major in Technology, Business, Management Information Systems 3-5 years of working Agile product owner experience with prior experience leading or developing others in the Agile methodology Experience working in an Agile environment and has written features and user stories Working knowledge of tools like Agility One (VersionOne) Experience in at least one commercial or operations function such as In-Flight, Reservations, Airport Customer Service, Digital, or Sales.
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Additionally, this role will also assist with the on-site training and development of less experienced field service technicians and acts as a key communication link between technical support, management, and the customer on technical matters and projects.
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technical support customer service jobs in Atlanta, SD, France
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