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Design, implement, and support call flows to integrate with 3rd party applications such as CRM/PRM, Call recording vendors, Workforce Management, Quality Management, Natural Language Processing, Automatic Speech Recognition, and other Cloud integrations.
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SAP Ariba (Sourcing, Procurement, Vendor Management) and SAP Fieldglass (Contingent Workforce Management and/or Services). Norfolk Southern Corporation is currently seeking a passionate SAP Ariba and Fieldglass S2P Lead to streamline procurement and contingent workforce management through innovative technology solutions.
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Technology Management: Oversee the implementation and maintenance of call center technology solutions, including telephony systems, CRM software, and workforce management tools. In-depth knowledge of call center operations, including workforce management, performance metrics, and quality assurance processes.
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We are a stronger organization when we are a diverse workforce and believe that through diversity, equity, and inclusion comes creativity, innovation, and unity. Collaborate on a program of design and construction management projects striving for continuous improvement in process development and execution.
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JOB DESCRIPTION Performance Specialist - Workforce Management Analyst Position posted until filled Salary Range: $48,000-$58,000 Description The Department of Customer Service (ATL311) Performance Specialist - WFM Analyst is responsible for all operational facets of the ATL311 Customer Service Center to ensure targeted service levels are met and cost savings are achieved through the optimization of people, processes, and technology.
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Lead teams providing solutions - from concept to implementation - across omni-channel capabilities, store operations and retail workforce management solutions. Minimum of 7 years of project management experience in the Retail Industry involving one or more of the following: Store Operations, Unified Commerce (POS, Payments, Order Fulfillment), Workforce Management, and Connected Stores (ESLs, screens/displays, sensors, tracking, etc.
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The management team has 20 years of experience in workforce solutions and staffing in medical and non-medical fields, roles ranging from Clerical job to Cardiologist to software developer to CEO.
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Proven experience building excellent client relationships, offering value-added, and providing insightful and strategic insight into workforce management challenges. Cultivate relationships with decision makers in client organizations (e.g., the Chief Executive Officer, Department Directors, Operations Director, CEO, and CFO) to secure new business and client accounts and maximize the value delivered by HCLT. On-going management and development of personal sales pipeline, forecast accuracy, account planning, and maintaining account detail in the CRM platform.
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Keywords: [Pega, Agile, Java] About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world.
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Provides strategic HR support and counsel to the business leaders including workforce planning, succession management, talent/organizational development and performance, organizational design, change management.
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Visit us here to find out more about Industry X.0 The Practice:Intelligent Asset Management, With A Team of Leading Practitioners having deep functional & industry knowledge specializing in the areas of Asset Integrity and Reliability Management, Master Data Management, EAM & Maintenance Execution, Material & MRO Management, Industry Analytics and Digital Industrial Workforce.
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In addition to our comprehensive benefits package, we encourage a diverse workforce that allows you to manage your wellbeing and work/life balance. Education: Bachelor's degree required, Master's degree preferred; Business Administration, Risk Management preferred.
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Country United States of America Location CAG23: DLS VRF- Atlanta 3300 Riverwood Pkwy , Atlanta, GA, 30339 USA Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security.
$191,938 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Genie Healthcare is seeking a travel nurse RN Infusion for a travel nursing job in Atlanta, Georgia. 1 yrs Outpatient oncology infusion RN. Must have Chemo-ONS Cert. Genie provides travel RN’s flexibility, support, top pay scale, housing and the #1 rated, multi-state health insurance coverage.
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The HR Consultant will have the great opportunity to work on special projects such as Leadership and Development Coaching, Training and Organizational Development and Performance Management, Compliance Management, Talent Acquisition, and Organizational Assessments, Compensation Benchmark Studies, among many other areas of service.
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workforce management jobs in Atlanta, SC, France
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