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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. Compensation is commensurate with experience and while prior contact center experience isnt required, experience in customer service, tech support, inside sales, or back-office support is a plus.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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This position supports customer service, technical support, and customer sales interactions. We are looking for Customer Service Representatives to support inbound customer service.
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We are looking for entry-level call center representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions.
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While prior contact center experience isnt required, experience in customer service, tech support, inside sales, or back-office support is a plus. As a technical support representative, you will handle blended inbound phone interactions with residential and business customers.
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Customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. We are looking for Customer Service Agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.
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If reasonable accommodation is needed, please contact Kate Murph, Vice President of Human Resources. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.
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