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Team members are responsible for providing quality customer service as well as activation and technical support. Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs and technical issues.
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Your mission is to be one of the best customer support advocates in the industry. The Wireless Customer Service Representative role is part of a team that is based out of our cutting edge Bluefield facility and will be amongst the first to experience our latest state-of-the-art wireless technology.
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This team focuses on resolving customer issues, preventing future problems, and promoting our services, while listening, connecting and caring for the customer through voice and chat interactions.
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Ability to multitask and effectively problem solve; speaking with customers while logging information, following different processes, and navigating customer tools. Identify opportunities and provide feedback by assessing call trends and/or diagnostic improvements to provide a higher level of customer service, performance and efficiency.
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As a part of the Customer Experience Team (CXO), you will be the voice of the company to our customers. Excellent written and verbal communication skills with the ability to provide a high level of customer service.
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Establish long-term customer relationships by providing exceptional service and one-call resolution. An awesome attitude with a customer-first mindset. Related customer service experience and/or training is a plus.
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Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network.
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Heavily discounted DISH, Sling, & Boost Mobile. 10 credit per line (up to 5) for Boost Mobile. 5 monthly Sling Blue and Orange service. We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
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This position reports to the Senior Manager of Engineering Customer Support, or another senior management personnel that the President of the Company may designate. As a Customer Support Administrator, you will play a crucial role in providing exceptional customer service and managing administrative tasks.
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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
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The County of Riverside’s Department of Public Social Services (DPSS), Facilities Mail & Courier Unit, is looking to fill a Customer Support Representative II position in Riverside, CA. Experience: One year as a Riverside County Customer Support Representative I.
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Mitchell 1 (a division of Snap-on Tools) has two (2) openings for a Product Content Support Rep(Auto Technician Customer Support) to start ASAP. Experience in a customer service role with telephone contact is preferred.
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Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
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Maintain strong knowledge of our wireless products, accessories and pricing plans. Team members maintain strong knowledge of our wireless products, accessories and pricing plans. Post-training production schedule may include a rotation of at-home and onsite work based on performance and business needs.
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This includes but is not limited to quoting and ordering window treatments, booking in-home and virtual consultations, preparing necessary documents or items for sales and installation teams, and overall customer support.
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customer support jobs Company: Costco in DC, France
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