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We have an exciting job opportunity to join our Front Desk team as a Overnight Front Desk Agent located at SLS South Beach, Miami. Under the general guidance of the Front Desk Manager and Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.
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Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies. Ensure all requests are dealt with accurately and they receive the appropriate service, attention, and follow up.
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The oceanside The Diplomat Beach Resort Hollywood, Curio Collection by Hilton is looking for their next Guest Service Agent to join their Front Office team. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace.
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Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager.
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Will also function as a Guest Service Agent. The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager.
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Issue room key and escort instructions to Guest Service Agent or directly to guest. Issue room key and escort instructions to Guest Service Agent or directly to guest. Have a full working knowledge and expertise of each shift including night audit.
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Previous experience as Front Desk Agent. Staff in Front Desk area, Bell/Door, Transportation, PBX Staff, Concierge, Reservations, Hotel Assistant Managers, Sales & Catering, Housekeeping, Restaurants, Accounting, Engineering, and Security.
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Opportunity: Guest Service Agent. Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
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Develops Overnight Front Desk Agents and Star Service Operators. Minimum two years experience as Front Desk Agent at a comparable quality property. Supervises Overnight Front Office Team Members, ensuring adherence to Loews Star Service Standards.
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Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach.
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If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.
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Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor. Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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Cover for Reservations Agent as needed REQUIRED EDUCATION AND EXPERIENCE High School degree preferred 1 year in Front Office/Reservations role in Hospitality, preferably Front Office environment Opera software experience preferred, Bi-lingual (Spanish) a plus.
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front agent service jobs in North Miami Beach, FL
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