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Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
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Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. For Position of Interest select Air and Marine Operations (Marine Interdiction Agent), then complete the pre-screening questions.
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The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team, PBX, and bell staff. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.
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We are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
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Being a Border Patrol Agent makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession. A fully trained Border Patrol Agent may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
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Prior guest service or front desk in a hotel or resort experience preferred. As a Front Desk Associate, you are what makes the guest’s experience one that is filled with surprise and delight, by serving as our guests’ first point of contact and managing all aspects of their accommodation.
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The Guest Services Agent is responsible for the Spa front of house operations. and three-bedroom villas, a full-service marina, six restaurants, saltwater lagoon, five swimming pools, kid and teen clubs and spa.
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