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We're looking for candidates with great customer service skills to fill our Remote Customer Service / Insurance role! Previous experience in customer service or sales is a plus.
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This position exists to ensure that as RTS dynamically pursues business growth and success at the rapid pace that the IT industry (and our clients) demands, we are doing so in such a way that consistently maintains and grows our level of excellence in the customer service we provide.
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Online Survey takers come from all different backgrounds including sales, retail, managers, management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many more.
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This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service.
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Online surveys are a great way to earn extra income as a side gig/hustle, part-time job or even as a full time job. There is absolutely no experience required, just your honest opinions! Get paid by: Check, Venmo, Paypal, and/or Giftcards.
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Management and execution of a variety of customer service and value-added service requests/inquiries including but not limited to: account activity; policy administration and insurance placement; billing activity; claims administration; contract review for insurability; review policy forms and endorsements; review audits; identify errors and facilitate corrective actions; Certificates of Insurance; Evidences of Property; and Cancellation/Reinstatements.
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Job Summary: The Senior Customer Service Insurance Agent plays a critical role in delivering exceptional service to our clients. Mentor and train junior customer service agents, providing guidance and support as needed.
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