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Manager Drayage Operations
Evanston, ILApril 6th, 2026
Job descriptionThis position is for our Chicago, IL facility. Terminal Operations Managers are the front-line operating authority and are responsible for the day-to-day operations/activities of the facility. They provide supervision and direction to all operations employees. They ensure that all operations schedules required by the customer are met 100% of the time. They also oversee quality and efficiency of transportation associates; equipment utilization and revenue goals and adherence to MCC's policies, procedures, and DOT regulations. KEY ACCOUNTABILITIES: Responsible for dispatching company drivers for pick-up and delivery of shipments through the railyards & depots in Chicago, ILMeet customer requirements; ensure productivity levels are reached in an effective and efficient manner and maintaining quality performance objectives.Provide supervision and direction to all operations employees.Follow and enforce company policies and procedures.Responsible for administrative activities, development/monitoring of KPI and implementing continuous improvement opportunities.Provide on-site management and company representation to the customer.Ensures employees are following proper work instructions in their assigned areas.Counsels and uses progressive corrective action processes when disciplining employees.Remains current with changes and operating procedures within assigned areas.Perform driver safety rides (process walk). KNOWLEDGE, EXPERIENCE, AND SKILLS:Working knowledge of Chicago Drayage railyard & depotsMinimum of 5 years working knowledge of 20/40/53' containers within in the Chicago marketWorking knowledge of Trinium operating systemMust be able to read, write and speak English fluently.Ability to interact effectively with all levels of employees.Must have very good interpersonal skills and the ability to interact with customers and employees.Organizational skills and the ability to prioritize in demanding environments with tight deadlines. This position is Full time, Monday - Friday. Must be able to work overtime and occasional Saturdays.Benefits: Competitive pay, medical, dental & vision insurance, paid Holidays, vacation and sick time.For Consideration, please email your resume.
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