Salesforce Business Analyst | 100% Remote | Full Time - W2
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Pioneer Corporate Services Inc, is seeking the following. Apply via Dice today!Job Title - Business Analyst with Salesforce experienceSkill - Digital : Salesforce Development and Technical DesignSkill Type - MarketableMinimum Experience - 6 - 10 YearsQualification - BACHELOR OF COMPUTER SCIENCELocation - Pittsburgh, PABusiness Analyst With Salesforce ExperienceMust Have Technical/Functional SkillsHands-on Salesforce experience (configuration, customization, reporting).Strong understanding of CRM processes, Salesforce Sales Cloud, and Service Cloud.Familiarity with Agile methodologies and tools like Jira or Confluence.Excellent communication and stakeholder management skills.Knowledge of data visualization tools (Tableau, Power BI).Exposure to integration tools (MuleSoft, Informatica).Roles & ResponsibilitiesRequirements Gathering & AnalysisCollaborate with stakeholders to understand business needs and translate them into functional and technical requirements.Document AS-IS and TO-BE business process flows.Salesforce Solution DesignConfigure and customize Salesforce features (objects, fields, workflows, reports, dashboards).Recommend best practices for Salesforce usage and optimization.Project ExecutionSupport end-to-end project lifecycle: requirement gathering, UAT, deployment, and post-implementation support.Coordinate and lead User Acceptance Testing (UAT) and defect tracking.Stakeholder CommunicationAct as a bridge between business teams and Salesforce developers/administrators.Prepare and present status reports and solution documentation.Data & Process ManagementPerform data analysis and ensure data integrity within Salesforce.Identify opportunities for process improvement and automation