Salesforce Business Analyst (In person Interview Must, Hybrid, 4days onsite/1 day remote)
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Vertex Computer Systems, is seeking the following. Apply via Dice today!Job Title: Salesforce Business AnalystDuration: Fulltime/Long Term ContractLocation: King of Prussia, PA (Hybrid, 4days onsite/1 day remote)Experience: 10+ yearsCertifications: Minimum 3 Salesforce certifications (Salesforce Admin and Sales Cloud Consultant and CPQ or Service Cloud or Marketing Cloud or Data Cloud)________________________________________Role OverviewThe Salesforce Business Analyst will act as a bridge between business stakeholders and technical teams, ensuring Salesforce solutions meet organizational goals. This role requires deep expertise in Salesforce Clouds, strong analytical skills, and the ability to document and capture business requirements to align with Salesforce Solution.________________________________________Key ResponsibilitiesRequirements regarding Gathering & Analysis:Collaborate with business stakeholders to understand processes, scope and pain points.Document functional requirements, user stories, and acceptance criteria.Align requirements working with Salesforce solution teamConduct business gap analysis & FIT Gap analysisAbility to run Salesforce reports and dashboards and perform data analysisOwn Requirements end to end.Solution Design & Validation:Work closely with architects and developers to share requirements and provide clarity on solutions.Validate solutions against business needs and Salesforce best practices.Conduct demo and smoke testing of delivered solutionsProcess Optimization:Identify opportunities for automation and process improvements within Salesforce.Business gaps of processes ( to be and current state)Testing & Quality Assurance:Support UAT, triage defects, smoke test , validate defects, and ensure successful deployment.Stakeholder Communication: Act as a liaison between business and technical teams, ensuring clear communication and alignment.Training & Documentation:Prepare user guides and conduct training sessions for end-users.________________________________________Required Skills & QualificationsExperience:12+ years in IT with at least 8 years as a Salesforce Business Analyst.Proven experience in multi-cloud Salesforce implementations.Certifications:Minimum two Salesforce certifications: Salesforce Admin, Sales Cloud consultant is mandatory to have.Technical Knowledge:Strong understanding of Salesforce data model, automation tools (Flows, Process Builder), and reporting.Familiarity with integration tools and data migration strategies.Ability to create reports & dashboards in SalesforceAbility to download Salesforce data using data loaderAbility to work within Excel Sheet Pivot tables , VLOOKUP.Analytical & Communication Skills:Excellent problem-solving, documentation, and stakeholder management skills.________________________________________Preferred QualificationsExperience with Agile/Scrum methodologies.Knowledge of Salesforce Sales Cloud and Salesforce Administration.Exposure to Data Governance and MDM practices.Under Graduation Degree in Computer Science or Engineering is a must have. (four-year college degree)