Systems Operations Engineer

Note: Only US Citizens.Expectations for this role :* Work on complex, broad-impect initiatives / projects / issues and provide high-level systems consultation to technology teams.* Review, analyze and work on complex technical challenges and escalated production issues, evaluating multiple factors such as potential design alternatives, platform enhancements, penodic system reviews, and opportunities for operational improvement.* Make decisions on technical changes, system enhancements, and architectural adjustments.* Consult with engineering teams on change design, applying deep knowledge of process controls, operational standards, and technology governance to guide new initiatives.* Collaborate with technical peers, cross-functional partners, and leadership to resolve systems support issues and drive operational excellence.* Leverage Al-enhanced observability, anomaly detection, and intelligent alerting toois to improve root-cause analysis, reduce noise, and optimize system performance.Utilize Al-assisted based troubleshooting tools, and automation frameworks to streamline incident re solution and operational workflows.Incorporate predictive analytics and AlOps insights into planning, capacity management, and continuous improvement efforts.Qualifications:5+ years of Systems Engineering or Technology Architecture experience.5+ years of application production support experience.5+ years of experience in IT infrastructure product and service control management, including policies and standards, business readiness, exceptions management, or alignment with enterprise compliance and risk frameworks.* 5+ years of experience working with SQL Server, Oracle, MySQL, Unix, Autosys, ITRS, and AppDynamics.* Hands-on experience with Al-driven monitoring, AlOps platforms integrated into production support environments.* Experience utilizing generative Al or LLM-based tools to assist with diagnostics, system pattern analysis, documentation, or triage workflows.* An industry-standard technology certification.* Strong verbal, written, and interpersonal communication skills.Knowledge and understanding of test-driven development practices.* Experience designing or developing training materials for complex technology systems, including those in Agile development settings.* Experience designing, developing, and implementing large-scale, complex software applications.* Outstanding problem-solving and decision-making skills.Strong critical thinking capabilities.* Financial accounting tool experience is a plus.