System Operations Engineer

Dice is the leading career destination for tech experts at every stage of their careers. Our client, P2PSoftTek Inc, is seeking the following. Apply via Dice today!Expectations for this role : Work on complex, broad-impect initiatives / projects / issues and provide high-level systems consultation to technology teams. Review, analyze and work on complex technicalchallenges and escalated production issues, evaluating multiple factors such as potential design alternatives, platform enhancements, penodic system reviews, and opportunities for operational improvement. Make decisions on technical changes, system enhancements, and architectural adjustments. Consult with engineering teams on change design, applying deep knowledge of process controls, operational standards, and technology governance to guide new initiatives. Collaborate with technical peers, cross-functional partners, and leadership to resolve systems support issues and drive operational excellence. Leverage Al-enhanced observability, anomaly detection, and intelligent alerting toois to improve root-cause analysis, reduce noise, and optimize system performance.Utilize Al-assisted based troubleshooting tools, and automation frameworks to streamline incident re solution and operationel workflows.Incorporate predictive analytics and AlOps insights into planning, capacity management, and continuous improvement efforts.Qualifications:5+ years of Systems Engineering or Technology Architecture experience.5+ years of application production support experience.5+ years of experience in IT infrastructure product and service control management, including policies and standards, business readiness, exceptions management, or alignment with enterprise compliance and risk frameworks. 5+ years of experience working with SQL Server, Oracle, MySQL, Unix, Autosys, ITRS, and AppDynamics. Hands-on experience with Al-driven monitoring, AlOps platforms integrated into production support environments. Experience utilizing generative Al or LLM-based tools to assist with diagnostics, system pattern analysis, documentation, or triage workflows. An industry-standard technology certification. Strong verbal, written, and interpersonal communication skills.Knowledge and understanding of test-driven development practices. Experience designing or developing training materials for complex technology systems, including those in Agile development settings. Experience designing, developing, and implementing large-scale, complex softwere applications. Outstanding problem-solving and decision-making skills.Strong critical thinking capabilities. Financial accounting tool experience is a plus