IN-IOT ServiceNow Technical Consultant
State of IndianaTitle/Role: IN-IOT ServiceNow Technical Consultant (795992)Req. Status: OpenNo. of Openings: 1Start Date: 03/16/2026End Date: 09/30/2026No New Submittals After: 03/03/2026Max Submittals by Vendor: 1Work Arrangement: RemoteWorksite Address: Local candidates only 2 N. Meridian St. Indianapolis IN, 46204Workflow Process Designation (CAI Use Only): CWPAgency Interview Type: Webcam onlyEngagement Type: ContractShort Description:A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.Complete Description:Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.Key ResponsibilitiesSolution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.Skill Required / Desired Amount of ExperienceExperience in a Senior/Principal role requiring deeper expertise in specific workflows Required 5 YearsStrong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center Required 5 YearsDeep knowledge of JavaScript, XML, HTML, and CSS Required 5 YearsAbility to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles Required 5 YearsCertified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM Highly desiredCertified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM Highly desired