Guest Associate (seasonal)

Guest Associate (seasonal)National Mississippi River Museum & Aquarium3 PositionsID: 90512Posted On 04/30/2026Job OverviewMake guests' experience special by being a friendly face of the Museum & Aquarium team. Guest Associates are scheduled in the organization's box offices, retail stores, and 3D/4D Theater. An ideal candidate is someone with exceptional service skills, feels comfortable interacting with guests, delivers accurate information to guests, works well on a team, and positively portrays the organization. This position offers a flexible work schedule and may require some weekend and holiday hours (no evenings after 5 p.m. required).The Dubuque County Historical Society and its properties, the National Mississippi River Museum & Aquarium and Mathias Ham Historic Site, are committed to embracing diversity, practicing equity, and ensuring accessibility and inclusion. We continually strive to achieve a welcoming environment in all our spaces, where our staff and community feel reflected and valued for their unique perspectives and backgrounds. DEAI values guide and impact all the decisions the museum makes, both internal and external.Primary dutiesWork at a variety of points-of-sale locations (including the box offices, stores, and theater) to assist guests in making purchases and answering questionsStrive to create a positive guest experience for all visitors to the Museum & AquariumBe familiar with Museum & Aquarium exhibits, experiences, and operationsQualificationsHighly qualified candidates will have previous experience in customer service and/or cash handling.Must be able to read, write, and speak the English language.Must be able to perform any physical demands of job duties, either with or without reasonable accommodation. These demands may include periods of standing, reaching, kneeling, pushing, pulling, carrying, lifting, or moving objects 25 lbs. or less.Final candidates will be subject to a reference and background check.How to applyTo learn more, visit www.rivermuseum.org/join-our-team . Apply by emailing your application or resume, cover letter, and references to apply@rivermuseum.org or by delivering them in person to 350 E. 3rd St., Dubuque, IA.The National Mississippi River Museum & Aquarium is an outgrowth of the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site, is home to the National Rivers Hall of Fame, and supports a national outreach program called RiverWorks Discovery.We recognize that it is highly unlikely that any applicant is able to meet all of the qualifications for a given role. Therefore, if you are drawn to this position and feel your strengths would be an asset to the organization, we highly encourage you to apply.Primary Contact1774474846839Kristen LefflerPhonePhonePhoneFaxkleffler@rivermuseum.orgEmailFalseFalseFalseJob DetailsCategoriesArts and EntertainmentCustomer ServiceHotel/Hospitality/TourismRetail SalesSales/ServiceTourismVolunteer and Non-profitLocationDubuque, IAShiftFirst ShiftJob TypeSeasonalFull/PartPart TimeQualificationsEducationHigh School/GEDCompany ID1175Job REQ #Positions3Start Date20260430End Date20260521Featured Job0TH Ad0TH CommentsSimilar JobsWarehouse Receiving AssociateSedona Staffing ServicesWelder / Welding Production AssociateSedona Staffing ServicesRetail Associate (seasonal)National Mississippi River Museum & AquariumEmbroidery Tech AssociateSedona Staffing ServicesTable AssociateExpress Employment ProfessionalsRemote Seasonal Inbound Customer Service RepresentACC PremiereTax and Accounting AssociateSedona Staffing ServicesSeasonal Client Service RepresentativeCottingham & Butler/ SISCOAssociate CuratorDubuque Museum Of ArtRetail AssociateSedona Staffing ServicesShare this JobNational Mississippi River Museum & AquariumAbout the CompanyThe National Mississippi River Museum & Aquarium is owned and operated by the Dubuque County Historical Society, which also operates the Mathias Ham Historic Site. The River Museum and Mathias Ham Historic Site together see over 200,000 visitors and manage outreach programs that serve over 50,000 more per year. Part aquarium, part museum, part science center, it is the mission of the institution to inspire stewardship by creating educational experiences where history and rivers come alive.