System Administrator

As a Systems Administrator, you'll support our Cuick Trac Managed Enclave and assist clients on their CMMC / NIST 800-171 compliance journey. You’ll work closely with a skilled technical team to manage cloud infrastructure, troubleshoot user issues, and ensure the performance and security of our systems. This role requires strong technical aptitude, a proactive mindset, and a client-focused attitude. You’ll represent Beryllium in direct client interactions, so clear communication and professionalism are essential. Key Responsibilities Deploy, configure, and maintain Azure infrastructure components, including Virtual Machines (VMs), virtual networks, firewall policies, and virtual disks. Configure and manage Azure resource groups, subscriptions, and management policies for efficient resource use and compliance. Install, configure, and manage operating systems on Azure VMs, ensuring secure and stable environments. Set up and manage Azure Disk and Microsoft 365 backup solutions. Manage and maintain Azure Host Pools and other virtualized environments. Manage applications within Azure using Microsoft Intune. Microsoft 365 & Endpoint Management Configure and maintain Azure Entra ID and Intune for device and user management. Support and troubleshoot issues with Microsoft 365 Office Suite (Outlook, Word, Excel, etc.). Implement, administer, and maintain storage solutions such as SharePoint and Windows File Servers. Client Support & Service Desk Operations Answer support calls and assist clients with active tickets. Provide technical support to Tier 1 technicians for complex issues. Respond promptly to system alerts and incidents, minimizing downtime. Participate in service desk operations and contribute to continuous improvement. Assist with creating and maintaining documentation and internal knowledge base articles. Collaboration & Communication Work closely with internal teams, including Security Operations, Compliance Operations, Development, and other stakeholders. Collaborate with clients to ensure proper configuration and performance of Azure and Microsoft 365 components. Ensure a high level of customer satisfaction through proactive support and communication. Participate in cross-team troubleshooting of multi-departmental issues. Security, Compliance & Best Practices Assist with implementing and maintaining compliance with frameworks such as NIST 800-171, NIST 800-53, and FedRAMP Moderate. Work with the compliance team to prepare documentation and technical input for audits. Follow and help implement ITIL-based service management best practices. Identify potential risks proactively and work with the team to implement mitigation strategies. Implement and maintain Azure security best practices, including access controls, network segmentation, threat detection, and data encryption. Additional Expectations Stay up to date on Microsoft Azure technologies and industry best practices Demonstrate excellent written and verbal communication skills Show adaptability and the ability to quickly learn new tools and technologies Be a self-starter with a willingness to grow professionally Other duties as assigned based on business needs Required Skills & Experience Foundational experience managing Microsoft Azure environments and Mac OS Support Understanding of Azure services: virtual machines, networking, storage, and security Experience with Defender and SentinelOne Strong problem-solving and troubleshooting abilities Effective communication and collaboration skills in a team environment Minimum of 3 years’ hands-on experience in an IT Support or System Administrator Role Preferred Skills & Experience Microsoft Azure certifications (e.g., AZ-900, AZ-104) Experience with Intune administration Familiarity with ITIL best practices Experience using ServiceNow for ticketing and support 5jkVRVM3Ah