Skilled Service Coordinator

Veranda Rehab & HealthCome join our team and start making a difference!The Skilled Service Coordinator is responsible for managing and facilitating the admission process for all new skilled residents, ensuring a seamless transition into the nursing home. This role serves as a key liaison between residents, families and staff to promote a comfortable, supportive and high-quality care experience. The coordinator proactively addresses concerns, resolves issues and ensures resident satisfaction throughout their stay.Skilled Service CoordinatorFull-TimeShift: Monday- Friday 8:00am-5:00pmEssential Duties And Responsibilities Admission Coordination Oversee and coordinate all aspects of new resident admissions. Ensure a smooth, welcoming and efficient onboarding experience. Collaborate with clinical and administrative teams to prepare for arrivals. Resident & Family Support Serve as the primary point of contact for residents and their families. Maintain resident communication to ensure needs, expectations and concerns are addressed Provide guidance and support throughout the residents’ stay. Care Experience Oversight Monitor resident satisfaction and comfort levels Conduct check-ins with residents and families to assess well-being and service quality. Advocate for residents’ needs with interdisciplinary teams. Interdepartmental Collaboration Work closely with nursing, therapy, social services and administrative staff Ensure continuity of care and effective communication across departments.Key Skills Customer service excellence Conflict resolution Care coordination Communication and relationship building Organizational and multitasking abilitiesFor benefit details check us out here http://ensignbenefits.com/Benefits eligibility for some benefits dependent on full time employment status.Disclaimer: Pay rates are competitive and determined by various factors. Please note that any rates labeled as "estimated" are provided by third-party job boards and may not accurately reflect the actual pay rates.EOE disability veteran