Program Assistant / Clerk Typist II

*Job Overview* This position is responsible for serving as an assistant to the department supporting Alternative Payment and Resource & Referral Program. *Duties* * Attends to all walk-in clients, telephone, and internet inquiries in a professional manner; effectively route calls and messages to appropriate staff, when needed. * Attends all scheduled appointments; effectively reviews and verifies all required documentation at the time of check-in. * Takes and transmits messages. * Provides great customer service to internal/external clientele. * Assists with audit preparation. * Makes appointments; assists with schedules, meetings, classes, and organizes meetings, prepares required informational materials or classes by notifying participants and makes room arrangements. * Procures, stores, and distributes office supplies. * Assists with copying, typing, mailing, sorting, filing of program forms and documents as needed; sorts and distributes mail received by departmental staff. * Assists visitors with the R&R Resource Room activities and maintains resource room supplies and equipment, _when needed._ * Maintains office equipment and facilities by performing routine maintenance and contacts repair personnel as needed. * Shares information regarding APP/R&R programs with individuals or refers to other community agencies or resources, as necessary. * Assist the immediate supervisor with reports, correspondence, and procurements. * Performs childcare referral requests and family support in promoting quality childcare. * Performs a variety of office administrative tasks such as purchasing requisitions; ordering materials and supplies; makes accurate mathematical calculations and performs general accounting operations. * Input applications and maintains accurate database for APP subsidized childcare eligibility waitlist. Prepares various reports on family waitlist data as requested by supervisor and/or program staff. *Education / Experience* * High School Diploma or GED. * One year’s experience in data processing * Two years’ experience in clerical or secretarial field. We are seeking a customer-focused, detail-oriented professional who is passionate about supporting families and connecting the community to quality childcare resources. If you thrive in a fast-paced environment and enjoy making a positive impact, we encourage you to apply. _*APPLY*_ _on company Website_ *maderacap.org/careers* Pay: $18.86 - $22.98 per hour Expected hours: 40.0 per week Benefits: * Dental insurance * Health insurance * Life insurance * Paid time off * Retirement plan * Vision insurance Work Location: In person