Customer Service Representative

Title: Customer Service Representative Location: Tewksbury, MA Duration: 12 Months 100% On-Site roleShift: Mon–Fri, 7:30 AM – 4 PM Pay: $20 - $23/hr.Job Summary: Seeking a Customer Service Representative with experience in order processing and customer support. Responsibilities include managing customer orders, handling inquiries, coordinating with logistics/vendors, resolving billing and delivery issues, maintaining documentation, and supporting operational KPIs.Requirements:High School Diploma or some college1+ year of customer service/order processing experience preferred (handling end to end transactions in Quote to Bill).Strong communication, problem-solving, and data entry skillsExperience with ERP, Salesforce, and MS Office preferredAbility to work under pressure and handle customer concerns professionally.