Field Application Engineer (FAE)

Experience: Mid Level Salary: $55 - $85 per hour Job Details - We're building out a sales engineering team for a new robotics/AI product line at a growth-stage technology company. This is the technical backbone of the sales cycle — owning product demonstrations, proof-of-concept programs, on-site deployment, and customer training across multiple verticals including education, industrial/manufacturing, public safety, and events/hospitality. You won't carry a sales quota, but you'll be the reason the sales team wins and keeps customers. Responsibilities: Plan and deliver product demonstrations and structured POC programs for prospective customers across assigned verticals. Lead on-site installation, configuration, connectivity setup, and acceptance testing for deployed systems. Train customer teams and operators on system use, troubleshooting, and best practices. Translate customer requirements into scenario-specific solutions and clear technical success criteria. Own the pre-sales technical Q&A process; troubleshoot field issues and route structured feedback to the product/engineering team. Maintain the regional demo fleet — inventory, condition, firmware readiness, and event logistics. Support channel partners with product training, technical certification, and first-deployment coaching. Represent the company at trade shows, exhibitions, and customer events. Partner closely with regional account managers on active customer pursuits. Qualifications: Bachelor's degree in Robotics, Mechatronics, Electrical Engineering, Computer Science, or a related field. 3+ years of experience in pre-sales engineering, field application engineering, or technical deployment of robotics, automation, or IoT products. Hands-on ability to independently install, configure, network, troubleshoot, and demonstrate technical systems at customer sites. Strong presentation and training skills — able to explain complex technology to both technical and non-technical audiences. Organized and execution-driven; comfortable owning multiple concurrent deployments and demo commitments. Willingness to travel 50%+ within an assigned region. Preferred: Experience with quadruped or humanoid robotics platforms, ROS, motion-capture, or simulation tools. Experience supporting dealers, resellers, or channel partners with technical enablement. A bit about us: - Well-funded technology company building out a new robotics/AI division! Why join us? - Remote, with some travel Healthcare + dental + vision benefits (Free for employee/discounted for family) 401(k) options Culturally diverse atmosphere #engineering #mechatronics #components #hands-on-install-configuration-troubleshooting-skills #technical-robotics #tier2