Digital CX Analyst: Platform & E-commerce Enablement

Toyota Material Handling North America (TMHNA) is seeking a Digital Business Analyst to enhance our digital CX platforms including customer portals and e-commerce services. Youll gather requirements, write user stories, and drive backlog with Product Owners across product families. You will analyze user experience and platform performance data, advocate for process improvements, and coordinate with IT, sales, marketing, and dealer stakeholders to ensure successful delivery and adoption of J-18808-Ljbffr