IT Implementation Specialist

What We DoNetwork Right is on a mission to create a human-centric, innovative, next-generation world of IT. We are disrupting the IT service industry by offering custom solutions to each individual client. At Network Right, we’re bridging the gap between IT and People by offering unique support based on the needs of growing businesses and making employees lives easier through technology.About The RoleWe’re looking for a hands-on implementation leader who can own software rollouts from start to finish.This is not a coordination role. You will be the technical owner of delivery, responsible for planning, executing, troubleshooting, and successfully completing projects across our client environments.What You’ll OwnEnd-to-end implementation ownershipLead multiple projects from discovery → design → execution → validation → handoffTechnical leadership (hands-on)Act as the primary technical authority across projects, making decisions and executing when neededSuccessful delivery outcomes Ensure projects are delivered on time, within scope, and to a high standard of qualityClient confidenceTranslate technical decisions into clear expectations and build trust throughout the project lifecycleTypes of Projects You’ll LeadSaaS implementations and integrationsIdentity & Access Management (SSO, MDM)Security tooling rolloutsDomain and email migrationsCross-platform environment standardizationExamples of tools you’ve likely worked with:MDM: Kandji, Mosyle, Intune, JamfEDR: SentinelOne, SophosSSO: OktaWhat You’ll Do (Day-to-Day)Lead and execute implementations, migrations, and integrationsBreak down ambiguous requirements into clear technical plansIdentify risks early and proactively solve themManage/Context switch between various projects (Dependent on timeline)Troubleshoot complex issues during deployment (not escalate them)Partner with Project Managers to align scope, timelines, and expectationsCreate clear documentation (design, implementation, validation, handoff)What We’re Looking ForProven implementation ownershipYou’ve led and completed multiple full-cycle rollouts—not just assisted or maintained systems6+ years in IT / systems / infrastructure / SaaS environmentsStrong SaaS ecosystem experienceOktaIntuneIru (formerly known as Kandji)JamfGoogle WorkspaceMicrosoft 365etc.Hands-on + leadership balanceYou can both architect the solution and execute itClient-facing confidenceYou can explain tradeoffs, push back when needed, and guide decisionsWhat Makes Someone Successful In This RoleYou’ve seen projects fail—and know how to prevent thatYou anticipate issues before they happenYou care about clean, scalable implementations—not quick fixesYou leave environments better than you found themBenefits:❤️‍🩹 Health Benefits100% covered health, dental and vision insurance for you, 50% for dependentsPaid Parental LeaveHSA/FSA eligibilityAccess to a variety of mental health programs💸 Compensation, Rewards & Recognition401(k) + 4% company matchingAnnual Bonus Program🌴 BalanceFlexible Time Off📚 Learning & DevelopmentFlexible certification and learning stipends and reimbursements🤝 CultureBiannual company retreatsSocial eventsWellbeing events and programs➕ ExtrasHome internet and mobile reimbursementMonthly meal stipendCommuter benefitsInterview Plan:Round 1Phone call with RecruiterRound 245 min Zoom call with Project CoordinatorRound 3: Final45 min with Professional Services Lead45 min with Service Manager