Founding Forward Deployed Engineer

About The RoleA seed-stage AI startup in the insurtech space is hiring a Founding Forward Deployed Engineer to bridge deep engineering work with a strong customer focus. You'll own the full technical journey — from first demo to production deployment — working hands-on with insurance carriers, TPAs, and their partners to implement AI agents, build integrations, and tune systems. This is a high-impact role that sits at the intersection of engineering and customer success, directly driving value realization for every customer you touch.What You'll DoOwn the end-to-end technical relationship with customers, tailoring AI agents to fit their specific claims workflows.Build custom integrations, APIs, and automated workflows connecting voice AI and document agents to customer systems (CMS, CRM, IVR, data warehouses, and custom apps).Perform AI tuning including prompt engineering and agent behavior refinement based on real-world usage and feedback.Gather insights from customer engagements and channel them back to product and engineering to influence the roadmap.Provide technical consulting on AI agent design, workflow automation, and system integration decisions.Manage multiple customer implementations simultaneously, prioritizing and delivering under tight timelines without sacrificing quality.What We're Looking ForRequired1–3 years of experience building or implementing technical solutions in a solutions engineering, forward deployed engineering, technical consulting, or early full-stack engineering capacity.Customer-facing experience in a B2B SaaS, banking, or consulting environment.Proficiency in Python and/or TypeScript for building integrations.Solid experience with API integrations, REST APIs, webhooks, and data flow across systems.Hands-on AI/LLM experience or credible side projects using AI tools.Strong communication and presentation skills — comfortable explaining technical concepts to non-technical stakeholders.Technical undergraduate degree (e.g., Computer Science, Mathematics, Quantitative Finance) or equivalent experience.Willingness to thrive in a fast-moving, early-stage startup environment.Nice To HaveDegree from a top-50 US university.Prior experience in insurtech or financial services technology.Compensation & BenefitsSalary: $120,000 – $200,000 USD annually, depending on experience.Visa sponsorship is available.LocationThis role is based on-site in New York, NY. Candidates should be prepared to work in-office.