E-Commerce & Marketplace Manager

E-Commerce & Marketplace ManagerArthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results.We are a minority-owned staff augmentation and technology consulting companyTo keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate considerationIf you are interested in the above opportunity, we warmly invite you to join our team.Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)Job DescriptionTitle of Position: E-Commerce & Marketplace ManagerLocation: Dubuque, IA -OnsiteDuration: Full TimeEmployment: PermanentSalary: $NegotiableJob Description:We are looking for a hands-on E-Commerce & Marketplace Manager to own, build, and scale our online sales channels. This is an all-in-one role for someone who understands what sells, how to price it, and how to execute across platforms—while working directly in the store with real inventory.This is not an entry-level posting role. We need someone with 2–3+ years of real e-commerce marketplace experience who can take ownership and produce results.Key Responsibilities:List and manage products across: Facebook Marketplace, Facebook & Instagram Shops, eBay, Additional platforms as appropriate (OfferUp, Shopify, etc.)Write optimized titles, descriptions, and pricing based on demand and market dataUnderstand what sells vs. what doesn't in resale, liquidation, scratch-and-dent, and open-box categoriesManage photos, condition notes, and accurate listingsCoordinate in-store inventory → online listingsTrack performance, pricing trends, sell-through rates, and listing optimizationHandle customer inquiries and marketplace messagesOversee order processing, packing coordination, and handoff for shipping or pickupEnsure accounts stay compliant with marketplace rules and best practicesHelp build repeatable systems and SOPs for scaling online salesWork directly with ownership to improve and expand e-commerce revenueRequired Experience:2–3+ years of hands-on e-commerce experienceStrong experience with eBay, Amazon and Facebook MarketplaceProven understanding of: Pricing strategy, Sell-through rates, Competitive research, Listing optimizationExperience selling physical goods, preferably: Furniture, Appliances, Home improvement products, Liquidation / open-box / scratch-and-dent itemsComfortable working in-store, handling inventory, and coordinating with staffRequired:Shopify experienceMulti-channel listing toolsKnowledge of shipping workflows for large or oversized itemsExperience building or improving e-commerce systems from scratchWhat This Role Is Not:Not remoteNot just posting picturesNot a passive admin roleThis is a builder role for someone who wants ownership, responsibility, and growth.