Customer Service Representative (Office and Administrative Support)

We are currently looking for a motivated and friendly Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, answering inquiries, and ensuring a positive customer experience. Key Responsibilities: Respond to customer inquiries via phone, email, or chat Provide accurate information about products and services Resolve customer complaints in a professional and timely manner Maintain customer records and update account information Collaborate with internal teams to address customer needs Requirements: High school diploma or equivalent Previous customer service experience is preferred Excellent communication and interpersonal skills Strong problem-solving abilities Ability to work in a fast-paced environment Basic computer skills