Customer Service Representative

About the Role:MedOp Solutions is seeking a Customer Support Associate for a 13-week administrative contract in Green Bay, Wisconsin. This role supports facility operations by providing customer service and administrative assistance to patients, staff, and internal departments.The Customer Support Associate plays an important role in ensuring smooth daily operations by managing inquiries, coordinating information, and assisting with administrative tasks in a professional and efficient manner.Location:Green Bay, WI 54301This administrative position supports operational and customer service functions within the facility.Key ResponsibilitiesProvide customer support to patients, visitors, and staffAnswer and route incoming phone calls and inquiriesAssist with scheduling, documentation, and administrative processesMaintain accurate records and update internal systems as requiredCoordinate communication between departments and staffProvide general clerical support including filing, data entry, and documentationEnsure a professional and welcoming environment for all visitors and patientsRequired QualificationsStrong customer service and communication skillsAbility to manage multiple tasks in a fast-paced environmentProfessional demeanor and strong interpersonal skillsExperience with administrative or office support preferredScheduling & Contract Details:Contract Length: 13 weeksShift: 8-hour day shiftsWork EnvironmentThis is a non-clinical administrative role supporting facility operations and patient services. The Customer Support Associate will interact with both staff and patients while maintaining efficient administrative workflows.About MedOp SolutionsMedOp Solutions partners with healthcare organizations across the country to provide workforce solutions including clinical staffing, administrative support, and operational consulting. We connect talented professionals with impactful assignments that support healthcare systems and improve patient experiences.MedOp Solutions is proud to be recognized on the Inc. 5000 list of Fastest-Growing Private Companies in America (2019–2025) and is committed to delivering exceptional staffing solutions nationwide.