Property and Casualty Licensed Customer Service Representative

A company is looking for a Customer Service Representative to join their remote call center team. Key Responsibilities Respond to 70-90 phone calls per day and customer emails, providing exceptional service Assist with policy procedures, adjustments, and help customers understand coverage options Collaborate with team members to maintain an efficient work environment and handle challenging situations Required Qualifications At least one year of experience in a customer service role, preferably in a call center Strong mental and emotional resilience to handle challenging customer interactions Ability to adapt and multitask in a fast-paced environment A genuine desire to positively impact customer experiences Willingness to complete training for Property and Casualty insurance licensing