Pharmacy Support Center Representative
Schedule: Part timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Rochester, NYAddress: 1500 Brooks AvePay: $19 - $20 / hourJob Posting: 05/15/2026Job Posting End: 06/05/2026Job ID:R0281031Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.What will I do?Able to answer a high volume of incoming calls; assist customers by answering any questionsCommunicate with internal customers (store pharmacies) regarding customer information/ordersMeet individual goals and team averages for number of calls per hour and talk time per callAble to multi-task and complete work efficiently and effectivelyComply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelinesRequired Qualifications:Ability to work in a fast-paced environmentSystems aptitude, data entry and multitasking skillsPreferred Qualifications:1 or more years of pharmacy technician experienceCall center experienceMedical or insurance experienceProficiency with EnterpriseRxAt Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.Comprehensive benefits*Paid time off (PTO) to help you balance your personal and work lifeHigher premium pay rates for working overtime, on Sundays, or on a recognized holidayHealth care benefits that provide a high level of coverage at a low cost to youRetirement plan with a 401(k) matchA generous scholarship program to help employees meet their educational goalsLiveWell Employee & Family program to support your emotional, work-life and financial wellnessOur employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position. + At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.Comprehensive benefits*Paid time off (PTO) to help you balance your personal and work lifeHigher premium pay rates for working overtime, on Sundays, or on a recognized holidayHealth care benefits that provide a high level of coverage at a low cost to youRetirement plan with a 401(k) matchA generous scholarship program to help employees meet their educational goalsLiveWell Employee & Family program to support your emotional, work-life and financial wellnessOur employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.