Remote Healthcare Billing A/R Representative {167583}

JOB DESCRIPTION M-F 8:30-5p EST Remote Pay Rate $17/hr Key responsibilities will include: Receive payment denials, investigate the reason and rectify the situation with the payer or patient Receive inbound and place outbound calls from and to customers, Medicare, Medicaid and Commercial insurance providers regarding patient accounts Provide written correspondence to audit requests to include investigations and obtain appropriate documentation Document status of billing and payment process in patient account for future follow-up Remain current on payer requirements via research and coaching to ensure guidelines and procedures are being met for each payer Answer and follow up on calls from patients with billing questions Complete all end of month reports as requested, directed or assigned Complete all internal system service ticket requests as assigned Maintains a production level between 20-40 accounts per day ensuring quality of work is above average Production rates are at the discretion of management and are subject to change with our without prior notification. Maintains a better than average attendance score. About you: To be successful in this role, you require: Minimum High School Diploma or general education degree (GED) Minimum two years prior medical supply billing experience and/or a minimum of one year prior experience as an AR Billing Representative Language: Ability to read, analyze, and interpret medical supply publications, technical procedures, and/or training tools in English Ability to write internal and external business correspondence Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages Ability to apply intermediate math skills Ability to solve practical problems and deal with a variety of variables. Advanced analytical reasoning to include ability to forecast exponentials within work flow processes and reason uisng outside factors. Knowledge of Microsoft Office Applications, Access or other database software; and ability to learn telecommunications software WORK REQUIREMENTS Ability to work some evening shifts, weekends, and overtime as needed