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Technical Support Engineer SQL, AI & Carrier Systems

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Globys, a division of Harris, is seeking a Technical Support Engineer who has genuine technical depth and investigates, diagnoses, and resolves complex customer issues at Tier 1 and Tier 2 — not someone who triages and routes. This remote role is open to US candidates in the Central Time Zone, with responsibility as the primary technical contact for international carrier customers and the ability to write SQL queries to reproduce data anomalies while guiding configuration fixes.