Dealership Experienced Warranty Administrator at Ferman Ford of Countryside
Ferman Ford of ClearwaterNow Hiring: Ford Warranty AdministratorLocation: Clearwater, FloridaCompensation: 65,000-75,000 annually, Based on ExperienceEmployment Type: Full-Time | Immediate OpeningIn-PersonBe a Key Player at One of America's Top DealershipsAt Ferman Ford, we don't just sell and service vehicles-we deliver peace of mind. As a proud Ford Pro Elite dealership with a state-of-the-art facility and deep roots in the Tampa Bay community since 1895, we're looking for a sharp, detail-driven Ford Warranty Administrator who thrives in a fast-paced environment and is ready to contribute from day one.About the RoleWe are seeking a Ford Warranty Administrator to join our award-winning team. In this critical position, you'll be responsible for accurately and efficiently processing all Ford warranty and parts claims, ensuring compliance with Ford Motor Company policies and maximizing claim approvals.This is not just a job-it's a career opportunity for someone who wants to grow with one of the most trusted names in automotive retail.What You'll DoAccurately review and process Ford vehicle service and parts warranty claims dailyAudit repair orders for proper documentation, labor operations, technician notes, and complianceSubmit claims through Ford's Warranty Processing System and monitor for timely paymentCommunicate with Ford Warranty Reps and service advisors to clarify claims or resolve disputesTrack claim status and research denied claims for appropriate resolution or resubmissionStay up to date on Ford policy changes, TSBs, recalls, and warranty bulletin updatesCollaborate with Parts and Service leadership to ensure timely and proper claim handlingMaintain precise warranty records and reporting logs for internal and Ford auditsWhat We're Looking For1-2+ years of experience processing Ford Motor Company warranty claims (Required)Strong knowledge of Ford OWS, DMS, and FMC warranty policies & proceduresAttention to detail and high-level organizational skillsAbility to manage high-volume claim processing with speed and accuracyExperience with CDK/Dealertrack, CV360, or similar dealership management systems a plusTeam player with excellent communication and follow-through skillsWhy Ferman Ford?Competitive base salary (commensurate with experience)Full benefits package including medical, dental, vision, 401(k) with match, paid vacationWork in a fully remodeled dealership with 58 service bays, including 30 Ford Pro Elite baysBe part of a family-owned company with over 125 years of history and a reputation for excellenceCareer development support, training, and growth opportunities within the Ferman Automotive GroupJoin Our LegacyIf you're a high-performer who takes pride in accuracy, efficiency, and contributing to a great team-we want to hear from you. Learn more about our team at www.fermanford.comFerman Ford is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.**PLEASE NO THIRD-PARTY VENDORS** This is a full-time onsite opportunity.Ferman Core ValuesMaintain Ferman Standard of Ethics at all times.Embrace a Winning Team Spirit...Be Positive...Lead by Example.Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You".Our Benefits & PerksFerman is a leader in the automotive industry with benefits and perks like:Competitive salary commensurate with experience.Excellent growth and opportunities for advancement.Modern, state-of-the-art Service facilities.Paid training and education to achieve, and maintain, any job certifications required.401K with company participation.Competitive Health, Dental, Vision and Life insurance programs for employees and their families.Short-term & long-term disability insurance available.HSA (health savings account).PTO (paid time off).Employee pricing for new & used vehicles, service and parts.Ferman Motor Car CompanyBMW | Buick | Chevrolet | Chrysler | Dodge | Ford | GMC | JeepMazda | MINI | RAM | Volvo CarsTampa | Brandon | Clearwater | Lutz | New Port Richey | Palm Harbor | Tarpon SpringsEqual Opportunity Employer