Director, Global Commercial Digital, Customer Engagement

Director, Global Commercial Digital, Customer EngagementNew Jersey, US | full time | Job ID: 9833About the role: The Director, Global Commercial Digital, Customer Engagement will be responsible for leading the strategic vision, design, rollout, and continuous optimization of digital initiatives across global markets in the commercial organization. This individual will act as the primary business owner for digital transformation initiatives, ensuring alignment with enterprise goals, while balancing global consistency and local market needs. The role involves high visibility with senior leadership and requires close collaboration with regional and functional stakeholders.Your contribution:Act as global business owner for digital platformsDefine global digital strategy, roadmap, and governance for commercializationSubject matter expert in emerging digital trends, platforms, and tools in commercial pharmaTranslate global and local business objectives into actionable digital programs and measurable outcomesLead the design and development of new digital capabilities in partnership with IT and regional teamsDrive rollout and adoption across regions, partnering with local business owners to ensure alignment with local needs and regulationsEstablish and monitor KPIs, dashboards, and reporting frameworks for digital initiativesCommunicate business impact of digital programs to senior leadershipEnsure compliance with GxP, FDA, EMA digital regulationsA good match:8+ years of experience in pharma commercial digital product ownership or transformation rolesDemonstrated experience managing and optimizing commercial digital platforms, including but not limited to: Customer engagement (Veeva Vault CRM), campaign management, branded and unbranded websites, MLR / promotional asset management (PromoMats)Strong knowledge of systems integration and analytics toolsProven experience in leading global/multi-region digital initiativesExperience working with senior stakeholders, with ability to influence at executive levelDemonstrated success in change management and driving adoption across diverse geographiesExcellent communication, leadership, and stakeholder management skillsBachelor's degree in business, Information Systems, or related field; advanced degree preferredStrong program/project management background with ability to manage complex cross-functional initiativesFamiliarity with compliance, governance, and data protection in digital ecosystemsExpected Pay Range: $190,000/year to $250,000/year + benefits, annual bonus & equity (bonus and equity is variable and dependent on company and individual performance).Your Benefits: BioNTech US is committed to employee wellbeing and offers best-in-class benefits & HR programs to support an inclusive & diverse workforce. Salaried/Position-Targeted Hourly Employees working 30+ hours per week are eligible for our comprehensive benefits package. Benefits include but are not limited to: Medical, Dental and Vision Insurance Life, AD&D, Critical Illness Insurance Pre-tax HSA & FSA, DCRA Spending Accounts Employee Assistance & Concierge Program (EAP) available 24/7 Parental and Childbirth Leave & Family Planning Assistance Sitterstream: Virtual Tutoring & Childcare Membership Paid Time Off: Vacation, Sick, Bereavement, Holidays (including Floating) & Year-End U.S. Shutdown. 401(K) Plan with Company Match Tuition Reimbursement & Student Loan Assistance Programs Wellbeing Incentive Platforms & Incentives Professional Development Programs Commuting Allowance and subsidized parking Discounted Home, Auto & Pet Insurance and more! More details to be shared.Berkeley Heights is New Jersey's growing hub within the life sciences industry and has already demonstrated the state's commitment to innovation, collaboration, and excellence within the field. New Jersey's integrated approach to biotechnology and pharmaceuticals harmonizes academic rigor, industrial capability, and government support to create thriving conditions for a growing ecosystem. Cultivating an environment that seamlessly integrates cutting-edge research, robust manufacturing capabilities, and a dynamic business landscape, New Jersey has become a powerhouse in pharmaceuticals, biotechnology, and medical technology. As this region of New Jersey continues to develop, it stands ready to shape the future of medical science and technology, driving progress and improving health outcomes worldwide.Apply now - We look forward to your application! Inspired? Become part of #TeamBioNTech. BioNTech, the story At BioNTech, we are more than just a biotechnology company we are a community of innovators, scientists, and leaders dedicated to revolutionizing medicine by translating cutting-edge science into survival. Your contributions here have the potential to improve the health of people worldwide, especially by addressing diseases with high medical needs like cancer and various infectious diseases. Experience a dynamic workplace that embraces diversity in all its forms. We foster innovation, encourage creativity, and develop business strategies driven by our shared passion for advancing medicine. Working at BioNTech means striving to achieve medical breakthroughs while growing your career in a meaningful way. Apply today and become part of a mission that has the potential to change lives around the world. BioNTech does not tolerate discrimination, favoritism or harassment based on gender, political views, religion or belief, nationality, ethnic or social origin, age, sexual orientation, marital status, disability, physical appearance, health status or any other physical or personal characteristics. BioNTech is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer. The main thing is that you suit us, and we suit you! BioNTech - As unique as you