Lead Technician

About UsMitigate First is a fast-growing emergency water mitigation and restoration company serving the Metro Atlanta area.Our reputation is built on professionalism, quality workmanship, detailed documentation, and exceptional customer service. We are looking for someone who takes pride in their work, can think independently, and wants to grow into a long-term leadership role.If you're looking for "just another mitigation job," this probably isn't the right fit. We are not looking for someone who simply knows how to set equipment. If you're passionate about restoration, enjoy solving problems, and want to be part of building something exceptional, we'd love to meet you.Position SummaryAs our Senior Lead Restoration Technician, you will independently manage residential and commercial restoration projects involving:Water Damage MitigationStructural DryingFire & Smoke DamageMold RemediationEmergency ServicesDemolitionContents ProtectionEquipment MonitoringCustomer CommunicationDocumentationThis is not an entry-level position. This is a leadership position requiring someone capable of making sound decisions in the field while maintaining the highest level of professionalism..The ideal candidate can confidently walk into a loss, determine the drying strategy, communicate with homeowners, document the project thoroughly, supervise helpers, and ensure the job is completed according to IICRC S500 standards.ResponsibilitiesRespond to emergency lossesPerform inspections and moisture mappingDetermine drying strategySet up and monitor drying equipmentPerform water extractionPerform controlled demolition Install containment and negative air systemsOperate LGR dehumidifiers, air movers, HEPA air scrubbers, Injectidry systems, and specialty drying equipmentComplete daily moisture readings and psychrometric documentationRead and interpret thermal imaging HEPA containment installation Negative air setup and Air ScrubbingMold remediation setup Fire and smoke cleanup Odor control procedures Photograph and document all work performedCommunicate professionally with homeowners, property managers, plumbers, adjusters, and project managersMaintain accurate job notesTrain and supervise techniciansMaintain company vehicle and equipmentParticipate in on-call scheduleEnsure all work complies with IICRC S500 standardsRequired QualificationsMinimum 3 years of professional water mitigation/restoration experience Current IICRC Water Restoration Technician (WRT) CertificationValid driver's license with clean driving recordEligible to drive company vehiclesAble to lift 75+ pounds repeatedlyComfortable working in crawlspaces, attics, and confined spacesExcellent communication skillsStrong organizational skillsAbility to work independently with minimal supervisionProfessional appearance and attitudeBasic smartphone and tablet proficiencyMust be authorized to work in the United StatesSpanish speaking Preferred QualificationsASD CertificationAMRT CertificationFSRT CertificationOCT Certification Mold remediation experienceFire and smoke restoration experience Biohazard cleanup experience Xactimate knowledgeEncircle experienceCompanyCam experienceThermal imaging experienceHVAC drying experienceInjectidry experienceConstruction or reconstruction experienceWhat Success Looks LikeOur ideal Lead Technician:Shows up on time every day.Takes ownership of every project.Treats customers with professionalism and empathy.Maintains exceptional documentation.Understands psychrometrics and structural drying.Solves problems without constant supervision. Keeps equipment clean and organized.Leads by example.Wants to build a long-term career rather than simply collect a paycheck. Compensation$50,000–$75,000 annuallySalary is based on experience, certifications, leadership ability, documentation quality, and technical knowledge.Additional performance incentives are available for exceptional employees.Why Join Mitigate First?We are building one of the most professional restoration companies in Georgia.We're looking for people who care about doing things the right way—not the easy way.If you're motivated, dependable, and want long-term career growth, we'd love to hear from you.Apply today and tell us why you'd be a great addition to our team.Required With Your ApplicationTo be considered, applicants must submit the following:1. Resume2. Brief Cover Letter In one page or less, please answer the following:Tell us about yourself and your restoration experience.Why are you interested in joining Mitigate First?Describe the most challenging restoration project you've personally managed.Explain how you determine the proper number and placement of air movers and dehumidifiers on a typical water mitigation project.Describe how psychrometrics influences your drying strategy.Tell us about a time you solved an unexpected problem on a jobsite.What do you believe separates an average mitigation technician from an exceptional one? Applications submitted without a cover letter may not be considered.