Maintenance Manager Mobile Service Operations

Maintenance Manager Mobile Service OperationsTextron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you'll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members - now and in the future, beginning day one. Your success is our success.DescriptionWhat you will be doing as a Mobile Service Operations Manager:In this role, you can expect to lead the operations of a domestic Mobile Service Center, guiding high-performing support teams to deliver exceptional customer service and operational excellence. You'll drive cross-functional projects and improvements-across tools, systems, staffing, and scheduling-to elevate aircraft maintenance efficiency, safety, quality, and overall customer satisfaction. Candidate can reside at any service center location in the United States.Your responsibilities may include (but are not limited to):Operational Leadership & Strategy Alignment: Partner with the General Manager and leaders to drive operational strategies, influence change, and lead teams across a large, remote, 24/7 organization through coaching and directionContinuous Improvement & Change Leadership: Lead both tactical projects and strategic initiatives that strengthen a culture of continuous improvement across customer service, maintenance operations, and technical teamsCustomer-Centered Problem Solving: Guide teams through complex customer service and maintenance challenges by applying deep knowledge of aircraft maintenance, operations, and service excellence to improve the customer experienceCross-Functional Collaboration: Work closely with cross-functional partners to advance improvements in maintenance practices, safety, quality, business operations, and technical performancePlanning, Forecasting & Process Optimization: Collaborate with sales, scheduling, planning, and parts organizations to improve forecasting, project planning, and inventory strategies using data, trends, and maintenance insightsData-Driven Performance Improvement: Analyze labor, billing, inventory, margin, and quality metrics to identify trends, drive corrective actions, and ensure timely execution across internal and external teamsQualificationsWhat you need to be successful:Required:Bachelor's degree in Business Administration, Aviation, or related field is requiredMinimum 10 years of relative aviation experience and continuous improvement is requiredAftermarket repair/maintenance environment, manufacturing operations experience is helpfulMinimum 8 years of progressive management experience is requiredOther Qualifications:Exceptional customer service standards and employee relations skills is required for this roleA high understanding of industry knowledge and end-to-end business process is neededA strong business and financial acumen is needed to maintain a process focus and analyze data, metrics, risks, and controlAbility to effectively communicate both written and verballyMust be able to obtain and maintain an airport security badge through the local airport authority, if applicableTravel is required for this roleWhy join us?Your success is our success. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to help you and your family members - now and in the future, beginning day one.401K company match additional annual contribution equal to 4% of eligible compensationEducation assistance for undergraduate, graduate, and certificate programs, compensated at the start of the semesterFlight training bonus program for earning pilot certificationsFertility and adoption assistance, along with discounted childcare and planningFree financial consultations and guidanceExplore more benefits hereAt Textron Aviation, base pay is only one of the parts of our Total Rewards package and is determined within a range. This provides you the opportunities to grow and develop within your role, and depends on your experience, qualifications, and location.Our workforce is made up of individuals throughout the world with a wide range of backgrounds, interests, and passions. Our unique perspectives lead us to be a world-class workforce, helping us develop legendary products. Because we recognize that our differences make us stronger, and studies have shown that some may be less likely to apply unless they match the job description exactly, we welcome you to apply to this role if it meets your career goals. You could be our next great fit!Kansas Tax Credit:Join Textron Aviation's Kansas team and you may be eligible for a $5,000 state of Kansas Aviation tax credit for up to five years. Visit https://www.aircapitaloftheworld.com/taxcredits for more information on the tax credit.EEO StatementTextron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.Recruiting Company: Textron AviationPrimary Location: US-Kansas-WichitaOther Locations: US-Arizona-Mesa, US-North Carolina-Greensboro, US-Florida-Orlando, US-Texas-San Antonio, US-Texas-Houston, US-Indiana-Indianapolis, US-Florida-Tampa, US-Wisconsin-MilwaukeeJob Function: Flight OperationsSchedule: Full-timeJob Level: Manager with Direct ReportsJob Type: ExperiencedShift: First ShiftJob Posting: 03/12/2026, 12:27:13 PMJob Number: 340197