Faith House Emergency Shelter - Program Manager

A New Leaf's Faith House located in Glendale, Arizona, is a domestic violence / homeless shelter with 72-beds and 24-hour Emergency Shelter for women and children in crisis.Faith House provides: a crisis hotline, safe housing/meals, case management, domestic violence/life skills/parenting education, community resources and referrals, employment assistance/Workforce Access Point Site, financial literacy education/budget counseling and assistance with securing permanent housing.Salary: $54,080Schedule: Monday-Friday 8am-4pmLocation: Glendale, AZQualificationsEducation:High School or GED required. Associate or Bachelor’s Degree preferredExperienceTwo (2) years’ experience in managing programs and/or the supervision of staff.Demonstrate knowledge of the dynamics of domestic violence and community resources/supports available. Demonstrate knowledge and skills in the formulation, development, implementation and monitoring of direct services and programs. Demonstrate knowledge of and experience with Trauma Informed Practice ResponsibilitiesRole model appropriate behaviors to clients in the shelter, and program staff at all times, utilizing trauma informed principles and practices Recruit, train, supervise and evaluate staff to meet program needs, Goal setting will encourage ongoing professional growth and expectations focused on personal strengths of the individual. (A) Be responsible for the overall operations of the shelter program through trauma informed approaches to: physical environment client centered care/services and staff support and supervision.(B) Demonstrate cultural humility through awareness of culturally responsive supports for clients and staff. Schedule and monitor staff workload ensuring staff are completing their job description activities timely and effectively while adhering to the agency code of conduct. Complete staff orientation checklists, competencies, and performance evaluations in a timely manner. Effectively communicate program progress, activities and needs both verbally and through informal/formal communication. Complete and submit all required reports, documentation, and narratives to Finance, Grants, or Contracts per process determined by each department and within the required timeframe. Read through and utilize Arizona Best Practice Standards for specific service delivery at programs. Be knowledgeable of and maintain confidentiality laws in accordance with state/federal laws for crime victims. Work with program staff to ensure that all documentation and paperwork required by funding agencies are completed accurately and in a timely fashion. Ensure data system is appropriate to program needs and staff have appropriate skills for data entry. Build camaraderie through effective team building. Ensure information and communications are accurate and present a proper representation of A NEW LEAF.Establish relationships with external partners and community organizations to build/maintain an agency/division-wide presence in the West Valley. Participate in activities and events as appropriate, representing agency/division services and resources. Compliance/RequirementsClass One Fingerprint Clearance Card Valid Driver’s License with reliable transportation Current Auto Liability Insurance 39 Month Motor Vehicle Record Must Be At Least 21 Years of Age Apply Now