Records Support Associate

Membership Department - Records Support AssociateXCAL Shooting Sports and Fitness, a family-owned business, combines its technology-driven design with uncompromising customer service to deliver a unique and fun-filled experience for shooters and fitness enthusiasts of all levels. This revolutionary new concept integrates shooting sports and fitness in one convenient location. Our facility features three distinct shooting ranges, full service restaurant, large retail space, traditional as well as functional fitness, mixed martial arts dojo, spin studio, group fitness, spa services, child activity center and a host of amenities to provide an exceptional experience. Employment at XCAL comes with an XCAL membership, flexible hours, employee locker rooms, and discounts on products and services.XCAL is seeking a detail-oriented Records Support Associate to support the Membership Department. This entry-level role maintains accurate membership records, audits files, assists with data entry, and supports administrative processes to ensure a smooth and professional member experience. The ideal candidate is organized, dependable, and comfortable in handling confidential information.Key ResponsibilitiesMaintain and update membership records in internal systemsPerform accurate data entry and assist with auditsOrganize documents and manage digital recordsRespond to internal requests for membership informationEnsure confidentiality and proper handling of sensitive dataProvide general administrative support to the Membership teamAssist with member sign-ups and answering phones as neededRequired SkillsStrong communication and customer service skillsBasic computer proficiency for managing member informationAttention to detail and accuracyAbility to multitask and prioritize in a fast-paced environmentProfessional and welcoming demeanorSchedule & TimekeepingMonday - Friday: 9:50 AM - 5:00 PMEmployees must punch in on time and punch out for lunchLunch can be taken at 12:00 PM-1:00 PM or 1:00-2:00 PMNo weekend work requiredHourly Rate: $16-$19/hourQualificationsHigh school diploma required; associate degree preferred1-2 years of administrative or data entry experienceProficiency in Microsoft Office (Excel, Word, Outlook)Ability to handle confidential information with discretionStrong team-oriented mindset