Office Associate

Monumental Pest Control is a customer-centric pest control company based in Sterling, VA committed to delivering exceptional service at a competitive price point. We prioritize customer satisfaction and education throughout the consultation and treatment process and depend on our staff of committed and experienced professionals to help us establish and maintain our high standards of service.Job OverviewWe are seeking a dynamic and highly organized Administrative Clerk to join our growing team! This vital role works well under pressure to ensure the smooth operation of daily office functions, providing exceptional support to executive staff and clients alike. As an energetic and detail-oriented professional, you will manage a variety of clerical tasks, coordinate schedules, as well as build and maintain accurate records.ResponsibilitiesOperate multi-line phone systems, handle incoming calls, and route inquiries efficientlyPerform accurate data entryUtilize Google Workspace tools for document creation, editing, and sharingCoordinate calendar management, schedule and manage appointments for a team of 14 and growingProvide excellent client support by responding promptly and accurately to inquiries via phone, text or email and ensuring client satisfactionExperienceA combination of previous office experience with a strong background in clerical or administrative roles combined with previous service industry with a focus in scheduling is strongly preferredProficiency in computer literacy including Google Workspace applicationsBilingual abilities are a plus to effectively communicate with diverse clientsDemonstrated organizational skills with the ability to multitask efficiently in a fast-paced environmentExperience managing multi-line phone systems and practicing professional phone etiquetteStrong typing skills with attention to detail for proofreading and data entry tasksJoin us as an Administrative Clerk where your organizational talents will shine and help our company as we grow! We value energetic individuals who thrive on direct communication, making a positive impact and can work well under direction.Please do not call our office, we will only review applications submitted here or via resume submission to us at: info@monumentalpest.comPay: $18.00 - $22.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offRetirement planVision insuranceWork Location: In person