GED Services and Testing Specialist

GED Services and Testing SpecialistAcademy of Hope Adult Public Charter School (AoH)Location: Ward 8 Campus Washington, DCReports to: Director of GED & Graduate ServicesFunctional Area: AcademicsClassification: Senior Professional ExemptSalary Range: $55,555 - $97,221 (commensurate with experience)Why This Role MattersAt Academy of Hope, we believe education is a second chance-and a powerful one. As a GED Services and Testing Specialist, you will play a pivotal role in helping adult learners navigate the final, critical steps toward earning their high school credential and launching their next chapter.This is not a compliance-only testing role. It is a high-touch, student-centered position for an educator-coach who thrives at the intersection of assessment, advising, data, and equity-driven student support. You'll serve as a trusted guide for learners, a strategic partner to academic teams, and a steward of high-quality GED testing operations.What You'll DoChampion Student Success Through Assessment & CoachingServe as a primary point of contact for GED Pathway learners, clearly communicating testing requirements, readiness standards, and timelinesFacilitate orientations, targeted Q&A sessions, and individualized 1:1 coaching for advanced ABE learners (Levels 5/6)Administer GED Ready practice tests, NorthStar assessments, and testing tutorials to evaluate readiness and inform next stepsSupport students in creating and managing MyGED accounts, meeting ID/residency requirements, and securing testing accommodationsDeliver Wraparound Support & Retention StrategiesDevelop individualized GED testing plans with consistent progress check-insCollaborate closely with principals, assistant principals, teachers, and Student Support Specialists to align academic plans and schedulesUse GED Enhanced Score Reports to design targeted independent study plans and connect students to tutoring, materials, and resourcesDesign and facilitate evidence-based engagement strategies-such as boot camps, workshops, and cohort activities-to improve retention and testing outcomesPartner with Workforce, Career, and College Services to support postsecondary goal-setting and transitionsLead Data-Driven Testing OperationsCoordinate and schedule all GED exam appointments and manage testing vouchersMaintain accurate, timely documentation in the student information system, including coaching notes and testing dataMonitor performance metrics, conduct data quality checks, and prepare regular progress reportsComplete graduate exit procedures and manage diploma and transcript ordering and archivingWho You AreYou are a mission-aligned adult education professional who:Believes deeply in the potential of adult learners and approaches your work with empathy, accountability, and high expectationsBrings strong organizational skills and thrives in roles that blend student support with operational excellenceIs comfortable using data to inform decisions and improve outcomesCommunicates clearly, collaborates effectively, and builds trust across teams and communitiesEducation & ExperienceBachelor's degree required; equivalent combination of education and relevant experience will be consideredKnowledge of Adult Basic Education and the GED testing processExperience working with adult learners, student assessments, academic advising, or supportive services preferredDemonstrated ability to collaborate with instructional staff, leadership, and cross-functional teamsSkills & CompetenciesStrong written and verbal communication skillsExcellent organizational, time-management, and problem-solving abilitiesAbility to manage multiple priorities while maintaining attention to detail and data accuracyProficiency with student information systems, assessment platforms, and reporting toolsCommitment to Academy of Hope's mission, values, and equity-centered approach to adult educationTotal Rewards & BenefitsAcademy of Hope offers a comprehensive total rewards package designed to support employee well-being, stability, and professional growth, including:Medical, dental, and vision insuranceEmployer-paid life insurance and AD&D coverageShort-term and long-term disability insuranceEmployer-sponsored retirement plan (403(b))Generous paid time off, including personal leave, sick leave, and paid holidaysPaid winter and spring breaks, aligned with the academic calendarProfessional development opportunities, including training, conferences, and role-related learningHybrid work model (telework and on-site), based on role responsibilities and operational needsOur work culture emphasizes a supportive and collaborative atmosphere where innovation and professional growth are encouraged. Academy of Hope Adult PCS is an Equal Opportunity Employer. We encourage applications from all qualified individuals, including those from underrepresented groups and people with disabilities.